WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Waterloo

At Direct Waterproofing, we’ve been helping homeowners in Waterloo and nearby areas like Westmount, Beechwood, and Uptown protect their basements for over 25 years. Our tailored waterproofing systems are built for Waterloo’s clay-heavy soils, fluctuating water tables, and seasonal weather shifts, offering reliable protection from foundation leaks, mold, and structural damage. Whether you need interior or exterior waterproofing, our licensed team offers 24/7 support, free inspections, and a 25-year warranty.

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The Most Qualified Basement Waterproofing Experts in Waterloo

At Direct Waterproofing, we are licensed in Toronto, Hamilton, Mississauga, and certified to operate throughout Ontario, including and tailored uniquely to serve our Waterloo clients.

  • Ontario Plumbing License: F16194534
  • Toronto Master Plumbing License: T-95-4804177
  • Toronto Plumbing Contractor License: T94-5531005
  • Toronto Building Renovator License for 3 Trades:
    • Basement Waterproofing: T85-4953944
    • Underpinning: T85-4953944
    • Concrete Work: T85-4953944
  • Hamilton Plumbing Contractor & Basement Waterproofing License: 27-000133
  • Hamilton Master Plumber License: 27-000118
  • Mississauga Plumbing Contractor & Basement Waterproofing License: 2025 001668 TC
  • Mississauga Master Plumber License: 025 001445 TM

These credentials reflect our dedication to quality, safety, and full Ontario Building Code compliance—ensuring Waterloo homeowners receive the highest level of service and protection.

Proven Track Record in Basement Waterproofing in Waterloo

A damp or leaky basement can lead to significant damage if not addressed promptly. At Direct Waterproofing, our team of experienced professionals is dedicated to providing customized waterproofing solutions for both residential and commercial properties in Waterloo. With over 25 years in the industry, we are fully licensed and employ an in-house team of certified experts.

We start by understanding your specific waterproofing issues, allowing us to offer a detailed estimate that fits your budget. Utilizing the latest equipment and materials, we ensure effective solutions backed by a 25-year warranty on our work. Let us help you keep your basement dry and secure!

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Our Basement Waterproofing Services in Waterloo

We don’t want you to juggle professionals from multiple companies to get one project done. That’s why we offer comprehensive waterproofing services in Waterloo. Our wide range of services is designed to restore your home by ensuring it remains dry permanently. Take a look at some of the interior and exterior waterproofing solutions we offer.

EXTERIOR WATERPROOFING

The exterior waterproofing measures you have put in place will significantly affect the...

$100-$300 per linear ft.
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INTERIOR WATERPROOFING

Even with the best exterior waterproofing system in place, the interior of your,..

$70-$350 per linear ft.
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EMERGENCY WATERPROOFING

A heavy downpour, a burst pipe and human error are the main causes of basement flooding...

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION

Sewage water flowing into your basement is one of the worst things you can face in your home..

$1,000 to $3,000 per project.
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FOUNDATION REPAIR

When you notice a foundation problem, it will only worsen if you don't take the steps..

$1,600-$3,200 per crack.
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BASEMENT LOWERING

Do you want to create a functional space in your basement? What you need is basement..

$1,600-$3,200 per crack.
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WEEPING TILE INSTALLATION

Failing to remove groundwater can cause increased pressure, leading to water damage..

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION

Water buildup in the window well can cause dampness and leak problems in the basement...

$3,000-$8,500+ per tile.
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FRENCH DRAINS

Pools of water around your building can cause significant damage to your basement, ,..

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION

When dealing with water retention in the basement, a sump pump installation ..

$560-$3,500 per pump.
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BATTERY BACKUP PUMP

If there is a power outage, your sump pump will be rendered useless, irrespective of ,.

$300-$700+ per pump.
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BACKFLOW PREVENTERS

Sewage can back up into your home when there is a blockage or high pressure on the ,..

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING

When there are clogs in the drains, the whole plumbing system in your building can fail...

$75-$350 per project.
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SEWER DRAIN CLEANING

The role of the sewer drain is to carry all the waste water out and away from your building. When the sewer drain is not working efficiently, it can disrupt your plumbing system. Our team is always happy to help whenever you need sewer drain cleaning services in Waterloo. We use proven techniques to restore the functionality of your sewer drains.
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Specialized Structural Waterproofing & Foundation Reinforcement in Waterloo

At Direct Waterproofing, we provide advanced structural waterproofing and foundation repair services to protect Waterloo homes from water damage, foundation settling, and long-term structural issues. Given Waterloo’s mix of clay soils, seasonal freeze-thaw cycles, and fluctuating water tables, our solutions are designed to provide durable protection under local conditions.

 

Our Structural Waterproofing Services in Waterloo Include:

  • High-Pressure Polyurethane Crack Injection
    Effectively seals active water leaks in poured concrete foundations. Ideal for flexible cracks caused by soil movement or hydrostatic pressure.
  • Epoxy Crack Injection
    Provides a strong, permanent seal for dry or dormant foundation cracks—ensuring structural integrity.
  • Interior Perimeter Drainage Systems
    Diverts water from inside the basement through drainage channels routed to a sump pump system—ideal for finished or frequently damp basements.
  • Wall Anchors & I-Beam Braces
    Reinforces bowing or leaning basement walls, preventing further shifting caused by expansive or unstable soils.
  • Slab Piers
    Supports and stabilizes sunken concrete floors in older Waterloo homes or homes built on soft soil.
  • Structural Underpinning Installations
    Used to reinforce and deepen existing foundations or to lower basement floors. This is critical for aging homes experiencing settlement issues.
  • Weeping Tile Replacement
    Replaces outdated or clogged weeping tile with modern perforated piping systems to manage groundwater and reduce the risk of foundation leaks.

Not sure what your Waterloo home needs? Book your free foundation assessment, and our specialists will recommend the best solution based on your property’s condition.

 

Average Basement Waterproofing Costs in Waterloo

Basement waterproofing costs in Waterloo vary based on the scope of the project, type of foundation, and local soil conditions. Most homeowners can expect to invest between $2,500 and $13,000+, depending on complexity.

 

Typical Basement Waterproofing Costs in Waterloo:

Service Type Estimated Cost (Waterloo)
Interior Waterproofing (per linear foot) $80 – $200+
Exterior Waterproofing $4,000 – $15,000+
Foundation Crack Repair (per crack) $1,500 – $2,900+
Sump Pump Installation $900 – $3,600+
Weeping Tile or French Drain Installation $3,000 – $8,000
Basement Floor Sealing $1,000 – $2,500
Mold Remediation & Waterproofing $1,500 – $6,000
Basement Lowering (Underpinning/Bench) $20,000 – $50,000+
Window Well Installation $1,500 – $3,600+
Backwater Valve Installation $1,500 – $3,500+

 

Final pricing includes labor, materials, and full Ontario Building Code compliance. We confirm all quotes after a free on-site inspection.

Save More with Basement Waterproofing Rebates in Waterloo

Waterloo Region residents may be eligible for local rebate programs and flood mitigation incentives that can help lower the cost of waterproofing services. These programs are designed to encourage homeowners to take proactive steps in preventing basement flooding.

 

Available Rebates May Cover:

  • Backwater Valve Installation
  • Sump Pump Replacement or Upgrade
  • Weeping Tile Disconnection & Drainage Improvements

 

At Direct Waterproofing, we’ll guide you through the entire rebate application process—ensuring all work meets city standards and helping you reduce your out-of-pocket expenses.

Direct Waterproofing -
Call Us For An Estimate in Waterloo (416) 454-7575

Why Choose Direct Waterproofing

We offer personalized waterproofing services tailored to your specific needs and budget in Waterdown. With nearly three decades of experience and warranties up to 25 years, we guarantee top-notch results. Reach out for a free consultation and let us provide a custom solution for your home.

Why Basement Waterproofing is Essential

Basement waterproofing is crucial for Waterloo homeowners due to the region’s variable climate, heavy rainfall, and clay-rich soil conditions. Seasonal freeze-thaw cycles and rising groundwater levels can cause hydrostatic pressure to build around your foundation, leading to cracks, leaks, and even structural damage. Many older homes in Waterloo also lack modern drainage systems, increasing the risk of basement flooding and mold growth. Investing in professional waterproofing not only protects your home’s structural integrity but also improves indoor air quality, prevents costly repairs, and safeguards your property value—making it an essential step for long-term home protection.

Damage Prevention

Investing in waterproofing prevents costly repairs by stopping water damage before it starts. Quality waterproofing solutions save you from the expenses of fixing leaks, mould, and structural issues. Our experienced team ensures your home is protected against water damage in any weather condition.

Peace of Mind

Waterproofing means no more worries about basement flooding or sewage backflow during storms. It allows you to focus on daily life without the stress of potential water damage. Direct Waterproofing aims to make your home a safe, worry-free environment.

Basement Waterproofing in Waterloo

While water is essential, it becomes a problem when it seeps into your basement or foundation, causing leaks, damp patches, and structural damage. Direct Waterproofing offers a full range of services in Waterloo, from basement lowering to foundation repair, ensuring your home stays dry and secure. Our goal is to keep your property free from moisture, mould, and other water-related issues.

When to Call for Waterproofing Services in Waterloo

Signs like dark spots, mould, or a musty smell in your basement often indicate water issues. Even small leaks should be addressed promptly to avoid larger problems. Our team at Direct Waterproofing is ready to provide expert assessments and solutions to keep your basement dry.

Customized Waterproofing Solutions in Waterloo

Direct Waterproofing offers tailored services to meet your needs and budget. Our goal is to create a healthy, comfortable living space by adapting our waterproofing solutions to fit your property. Contact us for a free consultation—our experts will inspect your home, discuss options, and provide a customized quote for your situation.

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Why Hire Direct Waterproofing?

We are Waterloo's Best Interior and Exterior Waterproofing Company
GUARANTEED SATISFACTION
We go above and beyond to deliver the highest quality of services in foundation repair and waterproofing in Waterloo.
25 YEARS OF EXPERIENCE
Our skilled team has more than two decades of experience offering high-quality waterproofing services to building owners in and around Waterloo.
COMPETITIVE PRICES
Our remarkable basement waterproofing and foundation repair services will not cause you to break the bank. We offer quality services that are within your budget.
CERTIFIED TEAM
We are a team of licensed, experienced and skilled waterproofing experts. We will get the work done right the first time around.
WARRANTY
We believe in ourselves and stand behind our work. We offer a warranty of up to 25 years on all the projects we work on.
BEST MATERIALS
To ensure you get the most out of our services, we only use high-quality waterproofing materials from reputable manufacturers and suppliers.
ROUND THE CLOCK SERVICE
Water damage can be disastrous. To meet you at your point of need, we offer 24/7 emergency services. Call us at any time of day or year.

Common Basement Waterproofing Problems in Waterloo

Basement waterproofing in Waterloo is essential for homeowners facing high water tables, heavy snowfall, and unpredictable spring thaws. These regional climate challenges frequently lead to basement leaks and moisture intrusion, particularly in older homes with aging foundations and outdated drainage systems.

Homeowners in Waterloo often encounter:

 

  • Foundation wall cracks from freeze-thaw cycles and soil expansion
  • Hydrostatic pressure forcing water through foundation walls and floors
  • Damaged or clogged weeping tile systems in heritage or mid-century homes
  • Persistent moisture, leading to mold, mildew, and poor indoor air quality
  • Improper grading, causing water to drain toward the foundation instead of away

 

These issues are especially common in mature neighborhoods like Westmount, Beechwood, and Uptown Waterloo, where waterproofing systems may not have been updated in decades. Without professional basement waterproofing, these moisture problems can escalate—causing mold, foundation deterioration, and costly structural damage.

Latest Basement Waterproofing Projects in Waterloo, ON

Discover the excellence of Direct Waterproofing through our latest completed projects in Waterloo, Ontario. We are proud to showcase our recent work, reflecting our dedication to delivering lasting and customized waterproofing solutions that protect homes from moisture and flooding.

Case Study: Interior Waterproofing System to Stop Basement Wall Seepage in Waterloo

Direct Waterproofing Waterloo recently installed an interior waterproofing system for a home experiencing water seepage through basement walls. The project included subfloor drainage channels, a vapor barrier membrane, and sump pump integration for long-term protection.
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Case Study: Sump Pump Installation to Prevent Groundwater Build-Up in Waterloo Basement

We installed a sump pump system in a Waterloo basement where hydrostatic pressure caused groundwater to accumulate under the slab. The upgrade included a sealed sump pit, discharge pipe, and backflow valve for year-round reliability.
Read More

Case Study: Exterior Waterproofing to Stop Repeated Foundation Leaks in Waterloo

Direct Waterproofing recently completed an exterior waterproofing project for a Waterloo residence affected by ongoing foundation leaks. Our solution involved foundation excavation, crack sealing, waterproof membrane application, and new weeping tile installation.
Read More

Case Study: Foundation Crack Repair in Waterloo

Direct Waterproofing Waterloo recently repaired a leaking foundation crack that had caused water infiltration during heavy rainfalls. Using high-pressure polyurethane injection, we permanently sealed the crack and restored the basement’s integrity.
Read More

Case Study: Crawl Space Encapsulation in Waterloo

We completed a crawl space encapsulation for a home in Waterloo suffering from musty odors and excess humidity. The project included vapor barrier installation, sealing of vents, and drainage improvements to ensure a dry and healthy environment.
Read More

Case Study: Sump Pump Installation in Waterloo Basement

Direct Waterproofing installed a new sump pump system in a Waterloo basement prone to groundwater seepage. The solution now effectively manages water pressure under the foundation, keeping the basement consistently dry even during spring thaw and storms.
Read More

Why Basement Waterproofing Is Crucial for Waterloo Homes

Waterloo’s clay-rich soil, older housing stock, and year-round precipitation create a perfect storm for water damage. Seasonal rains and melting snow increase hydrostatic pressure, which can overwhelm your foundation if not properly protected.

Common risks include:

 

  • Basement flooding after heavy rainfall or snowmelt
  • Cracked foundation walls from shifting or saturated soil
  • Chronic dampness, encouraging mold and respiratory issues
  • Compromised structural integrity that worsens over time

 

Whether you live in Laurelwood, Westvale, Beechwood, or Uptown, professional basement waterproofing in Waterloo is a long-term investment that prevents water intrusion and protects your home’s value and safety.

Expert Foundation Sealing & Basement Waterproofing in Waterloo

Waterloo’s residential areas often experience significant hydrostatic pressure due to local soil composition and seasonal groundwater fluctuations. We provide professional basement waterproofing in Waterloo, specializing in durable exterior membranes and structural reinforcement designed to handle heavy runoff. Our team focuses on long-term prevention, ensuring your home remains protected against the seasonal shifts and high water tables common in the Region of Waterloo, keeping your lower level dry and structurally sound.

Basement Waterproofing Waterloo FAQs

If you’re seeing any of the following, you may need professional Waterloo waterproofing services:

  • Damp or musty-smelling basement air
  • Cracks in the foundation walls or floor
  • Pooled water after rain or snowmelt
  • Visible mold growth or water stains
  • White residue on basement walls (efflorescence)

Catching these signs early can help prevent major repairs down the road.

Several factors can lead to basement leaks in Waterloo, including:

  • Poor drainage or grading around your home
  • Hydrostatic pressure pushing water through walls
  • Old or failing weeping tile systems
  • Foundation cracks caused by soil shifting
  • Outdated waterproofing materials in older homes

Our team conducts a full inspection to identify the exact cause and recommend the best waterproofing solution.

We offer a full suite of Waterloo basement waterproofing solutions, including:

  • Interior waterproofing systems (sump pumps, drainage mats, sealants)
  • Exterior waterproofing (foundation membranes, excavation, gravel drainage systems)
  • Foundation crack repairs
  • Crawl space encapsulation
  • French drain installation Every solution is tailored to your home’s unique structure and water exposure risks.

Costs vary depending on your basement’s size, the scope of water damage, and the waterproofing method needed. Simple repairs like sealing a crack are more affordable, while full exterior waterproofing may involve more labor and materials. We provide free on-site inspections and detailed estimates so you know exactly what to expect before we begin.

Yes. Our foundation repair services in Waterloo are often part of our waterproofing packages. We repair structural cracks, stabilize foundation walls, and reinforce weakened areas to prevent further moisture intrusion or settling.

The average Waterloo basement waterproofing job takes 2 to 5 days, depending on whether it’s interior or exterior work. More extensive jobs involving excavation or structural repair may take longer. We always prioritize safety, quality, and minimal disruption.

Yes. All of our Waterloo waterproofing services come with written warranties covering both labor and materials. Our warranties provide long-term peace of mind and reflect our commitment to doing the job right the first time.

ooking your free inspection is simple. Contact us through our website or by phone to schedule a no-obligation waterproofing consultation in Waterloo. Our experienced technicians will assess your property and recommend the most effective solution for your needs.

Basement Waterproofing in
Waterloo Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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