WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Richmond Hill

Safeguard your investment with Direct Waterproofing, a reliable contractor with over 25 years of specialized experience in the York Region. Whether you are situated in the historic heart of Richmond Hill or the newer residential pockets of Oak Ridges and Elgin Mills, we deliver expert waterproofing and basement waterproofing Richmond Hill services tailored to local drainage patterns. Our solutions carry an industry-leading 25-year warranty, giving you total confidence that your home’s foundation is shielded against moisture and leaks for the long term.

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The Most Qualified Basement Waterproofing Experts in Richmond Hill

At Direct Waterproofing, we are proud to be one of Ontario’s most trusted names in basement waterproofing, serving Richmond Hill and surrounding areas for over 25 years. We are fully licensed and insured, holding multiple certifications that reflect our dedication to quality and safety:

  • Ontario Plumbing License: F16194534
  • Toronto Master Plumbing License: T-95-4804177
  • Toronto Plumbing Contractor License: T94-5531005
  • Toronto Building Renovator License for 3 Trades:
    • Basement Waterproofing: T85-4953944
    • Underpinning: T85-4953944
    • Concrete Work: T85-4953944
  • Hamilton Plumbing Contractor & Basement Waterproofing License: 27-000133
  • Hamilton Master Plumber License: 27-000118
  • Mississauga Plumbing Contractor & Basement Waterproofing License: 2025 001668 TC
  • Mississauga Master Plumber License: 025 001445 TM

These credentials demonstrate our commitment to delivering dependable, high-quality waterproofing solutions that meet or exceed Ontario Building Code standards. Whether you need foundation crack repair, sump pump installation, or complete interior or exterior waterproofing in Richmond Hill, Direct Waterproofing is your reliable local expert.

Reliable Basement Waterproofing in Richmond Hill

Protect your home from leaks and dampness with Direct Waterproofing’s expert services. We offer a variety of basement and foundation waterproofing solutions tailored to your needs.

Our process begins with a free estimate, ensuring no hidden fees or surprise charges. We use high-quality materials backed by a transferable lifetime warranty, so your home remains protected long after the job is done. With over 25 years of experience, we’re committed to overcoming your basement concerns. Trust Direct Waterproofing for a dry and secure basement!

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Basement Waterproofing Services Available In Richmond Hill

Direct Waterproofing have a full range of basement waterproofing services available in Richmond Hill, each of which is aimed at providing a solution to the problem at hand, and keeping your basement free from damp. Our free consultation can help you to know what is needed. Here are some of the services that we offer:

EXTERIOR WATERPROOFING

Interior waterproofing provides an economic solution for minor damp problems, ,..

$100-$300 per linear ft.
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INTERIOR WATERPROOFING

Interior waterproofing is any solution that focuses on the interior of your property...

$70-$350 per linear ft.
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EMERGENCY WATERPROOFING

Water damage can come fast, and is usually unexpected. Nobody can predict that a ..

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION

A backwater valve is an extremely important installation that will prevent your home ..

$1,000 to $3,000 per project.
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FOUNDATION REPAIR

Our foundation repair services restore your foundation walls and floors back to a sturdy..

$1,600-$3,200 per crack.
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BASEMENT LOWERING

We offer full basement lowering services that give you the opportunity to create extra..

$1,600-$3,200 per crack.
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WEEPING TILE INSTALLATION

Pools of water can collect behind your foundation walls, in your basement, or against..

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION

Leaks and damp problems can sometimes be caused by a build up of water in your ..

$3,000-$8,500+ per tile.
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FRENCH DRAINS

There is nothing much worse than pools of water gathering in your yard, basement, or ..

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION

Sump pumps are a highly effective method of dealing with extreme water retention in ..

$560-$3,500 per pump.
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BATTERY BACKUP PUMP

A battery backup pump is a solution that provides backup power to your sump pump,,.

$300-$700+ per pump.
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BACKFLOW PREVENTERS

To stop backflow, where sewage can come back up your pipes and into your basement, ..

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING

Clogs in your drains can cause major problems, especially if they are in your main lines or ..

$75-$350 per project.
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SEWER DRAIN CLEANING

Your drain carries all of the waste water away from your home, and into the underground ..

$75-$350 per project.
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Cost of Basement Waterproofing in Richmond Hill

The cost of basement waterproofing in Richmond Hill depends on several factors, including the waterproofing method, the extent of water damage, foundation condition, and accessibility of the site. At Direct Waterproofing, we provide transparent pricing, high-quality materials, and over 25 years of local experience to ensure your home is protected from leaks, mold, and structural deterioration.

 

Below is a breakdown of average basement waterproofing service costs in Richmond Hill:

 

Service Estimated Cost Range
Interior Waterproofing $70 – $350 per linear foot
Exterior Waterproofing $100 – $300 per linear foot
Foundation Crack Repair $1,600 – $3,200 per crack
Sump Pump Installation $900 – $3,500 per unit
Battery Backup Pump System $300 – $700+
Backwater Valve Installation $1,000 – $3,000+
Weeping Tile Replacement $80 – $500 per linear foot
French Drain Installation $20 – $60 per linear foot
Window Well Installation $3,000 – $8,500 per unit
Basement Lowering / Underpinning $20,000 – $50,000+
Mold Remediation and Waterproofing $1,500 – $6,000+
Drain Snaking and Sewer Line Cleaning $75 – $350 per visit

 

Final costs may vary based on your home’s square footage, excavation depth, soil conditions, and the type of waterproofing system required. We use only commercial-grade materials and follow Ontario Building Code standards for every installation. Whether you’re facing minor basement dampness or severe flooding, we offer free on-site inspections and custom waterproofing plans tailored to your Richmond Hill property.

 

Save Big with Waterproofing Rebates in Richmond Hill & GTA

  • Richmond Hill: Up to $1,500 for backwater valve installation (with permit & inspection).
  • Toronto: Up to $3,400 for backwater valve, sump pump & weeping tile disconnection.
  • Peel Region: Up to $10,500 for full flood protection upgrades.

 

Direct Waterproofing helps with rebate applications during your free inspection.

Direct Waterproofing -
Call Us For An Estimate in Richmond Hill (416) 454-7575

When Might You Need Basement Waterproofing Services?

Many people wait until major damage occurs before considering basement waterproofing. It’s wise to take preventive measures to keep your home dry. Look for signs of water damage, such as cracks in foundation walls, damp patches, leaks after heavy rainfall, and mold. These issues can harm your belongings and affect the building’s structural integrity.

Dampness can arise from water pooling against your home or hydrostatic pressure pushing water in. Direct Waterproofing’s services ensure that water is effectively channeled away from your basement and foundations.

Why Choose Basement Waterproofing For Your Richmond Hill Place?

With over 25 years of experience, Direct Waterproofing ensures Richmond Hill residents have dry basements. Our trained staff uses top-quality materials to identify and resolve damp or leaky basement issues. Count on us for effective solutions at competitive prices. Contact us today for a free consultation or to learn more about our waterproofing services.

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Why Choose Direct Waterproofing

Toronto’s Best Exterior & Interior Waterproofing
Satisfaction Guaranteed
Highest Quality Services in Waterproofing & Foundation Repair in Toronto.
25 Years of Experience
Our highly skilled technicians have over 25 YEARS EXPERIENCE.
Serving GTA
Direct Waterproofing company, serving the Toronto, and GTA Ontario communities, for 25 years.
Affordable prices
We provide exceptional basement waterproofing services, yet we don't overcharge our customers. We listen to our clients and provide quality services that are within their budget.
Certified
We'll get it right the first time because all our waterproofing experts are skilled, licensed, and experienced. They have handled numerous waterproofing projects in Toronto.
Warranty
At Direct Waterproofing, we want you to be secure and confident with the services we are offering. We provide a warranty of up to 25 years for all our basement waterproofing services.
The Best Materials
We ensure that our clients get the most out of our waterproofing services by using high-quality waterproofing materials. We understand that the effectiveness of waterproofing depends on the quality of materials used.
24 Hours Service
No matter what time it is, we are here to serve you.

Latest Basement Waterproofing Projects in Richmond Hill, ON

Discover the excellence of Direct Waterproofing through our latest completed projects in Richmond Hill, Ontario. Each project highlights our commitment to delivering reliable, customized waterproofing solutions tailored to the needs of local homeowners.

Case Study: Exterior Waterproofing in Richmond Hill

Direct Waterproofing Richmond Hill recently completed a full exterior waterproofing system for a home experiencing chronic foundation leaks. The project included excavation, membrane application, and new weeping tile installation to prevent further basement water intrusion.
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Case Study: Sump Pump Installation in Richmond Hill

A sump pump system was installed for a Richmond Hill homeowner whose basement was repeatedly threatened by rising groundwater. The system now keeps the basement dry year-round, even during the spring thaw and heavy rains.
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Case Study: Interior Waterproofing System in Richmond Hill

We recently completed an interior waterproofing project for a finished basement in Richmond Hill that had developed wall seepage. The system included wall membranes, perimeter drainage, and sump pump integration—installed with minimal disruption to the living space.
Read More

2025 Ontario Building Code Changes for Basement Waterproofing in Richmond Hill

Effective January 1, 2025, substantial Ontario Building Code (OBC) updates now govern all basement waterproofing and foundation projects across Richmond Hill. Staying compliant means safeguarding your home—and avoiding potential fines or delays.

 

Key 2025 OBC Updates Property Owners Should Know:

  • Strict Underpinning Oversight: All underpinning work now requires a structural engineer’s design and review under Division C 3.1.3.1.
  • Enhanced Waterproofing & Drainage Standards: Projects involving exterior excavation or drainage must meet updated material and installation requirements from the 2020 National Building Code.
  • Energy & Moisture Control Upgrades: New mandates include full-height basement wall insulation, integrated vapour barriers, and mechanical ventilation systems in finished basements.
  • Mandatory Permits for Major Work: Structural changes, excavation, underpinning, or connecting discharge systems to municipal infrastructure now require building permits. Minor repairs, such as crack injections or sump pump replacements, may not.

 

Choosing a licensed expert is critical. At Direct Waterproofing, each Richmond Hill project is completed by certified professionals with full WSIB coverage and insurance, ensuring all work aligns with the updated 2025 OBC standards—and passes inspection the first time.

Our Basement Waterproofing Process – Engineered for Richmond Hill Homes

With local weather extremes—heavy rainfall, fluctuating freeze-thaw cycles, and high groundwater—Richmond Hill homes need a waterproofing strategy that’s both rigorous and tailored to modern code.

 

Step-by-Step Waterproofing System:

 

1. Free Inspection & Moisture Audit
Examine foundations, drainage, sump systems, and humidity levels. Provide a detailed report with scope, cost, and warranty.

 

2. Customized Repair Strategy
Determine the root cause: hydrostatic pressure, faulty drainage, or foundation failure. Plan may include interior/exterior waterproofing, crack injection, wall reinforcement.

 

3. Prep Work: Interior & Exterior
Preemptive excavation (if exterior) or interior floor prep ready for drainage channel installation.

 

Richmond Hill Waterproofing

4. Install Systems
Applicable measures include waterproof membranes, weeping tile or French drains, sump pump units, crack sealing (epoxy/polyurethane), perimeter drainage, backwater valves, and vapour barriers.

 

5. Backfill & Quality Review
Clean fill, site restoration, full system test, and a homeowner walkthrough. We provide warranties and maintenance guidelines.

 

Done Right. Guaranteed.
From permitting to final installation, we ensure every Richmond Hill waterproofing job is performed by licensed technicians using OBC-compliant methods and materials—backed by robust warranties and attention to detail.

Expert Foundation & Basement Waterproofing in Richmond Hill

The rolling terrain and specific soil composition of Richmond Hill can often lead to groundwater accumulation around residential foundations. We provide professional basement waterproofing in Richmond Hill, specializing in heavy-duty exterior membranes and structural reinforcement. Our team focuses on long-term prevention, ensuring your home is fortified against hydrostatic pressure and the seasonal freeze-thaw cycles typical of the York Region, keeping your lower level dry, safe, and structurally sound.

FAQs About Basement Waterproofing Richmond Hill

If your Richmond Hill basement has a musty smell, persistent dampness, water stains, or peeling paint on the walls, these are strong indicators that waterproofing may be needed. Other warning signs include efflorescence (a white, chalky buildup on surfaces), visible cracks in the basement floor or walls, and the presence of mold or mildew near baseboards or stored items. You may also notice elevated humidity levels or condensation on windows. If any of these issues are present, it’s essential to schedule a professional basement waterproofing inspection to prevent more serious water damage.

If your Richmond Hill basement has a musty smell, persistent dampness, water stains, or peeling paint on the walls, these are strong indicators that waterproofing may be needed. Other warning signs include efflorescence (a white, chalky buildup on surfaces), visible cracks in the basement floor or walls, and the presence of mold or mildew near baseboards or stored items. You may also notice elevated humidity levels or condensation on windows. If any of these issues are present, it’s essential to schedule a professional basement waterproofing inspection to prevent more serious water damage.

The cost of basement waterproofing in Richmond Hill depends on several key factors, including the size of your home, the extent of existing water damage, and the specific waterproofing method required. On average, interior basement waterproofing ranges from $70 to $350 per linear foot, while exterior waterproofing typically costs between $100 and $300 per linear foot. If you require foundation crack repair, expect to pay around $1,600 to $3,200 per crack. At Classic Waterproofing, we offer free on-site inspections and provide detailed, transparent quotes tailored to your Richmond Hill property’s unique needs.

Most Richmond Hill basement waterproofing jobs are completed in 1 to 3 days, depending on complexity. Larger or more intensive projects may take longer, especially if exterior excavation is required.

Yes. Homes with professional waterproofing are more attractive to buyers, especially in Richmond Hill’s competitive market. A dry, finished basement and protected foundation can significantly boost resale value and reduce buyer concerns.

Yes. Interior waterproofing and sump pump installations can be completed year-round. Exterior waterproofing is more weather-dependent, but can sometimes be done during milder winter periods using specialized equipment.

Most insurance policies do not cover preventative waterproofing. However, they may cover sudden damage from sewer backups or extreme weather. It's best to consult your provider and consider basement waterproofing as a proactive, cost-saving investment.

  • Waterproofing: Blocks both water and vapor and is ideal for long-term protection
  • Damp-proofing: Only resists moisture and is not effective against hydrostatic pressure

For homes in Richmond Hill, waterproofing is the preferred method due to the high water table and heavy soil conditions.

We bring over 25 years of local expertise, offering:

  • Tailored solutions for Richmond Hill’s soil and structure types
  • Competitive pricing with no hidden fees
  • Long-term warranties and 24/7 emergency support
  • A track record of satisfied clients across the GTA

We don’t just stop water—we protect your home’s future.

Basement Waterproofing in
Richmond Hill Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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