WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Niagara Falls

Direct Waterproofing provides reliable basement waterproofing Niagara Falls homeowners trust, especially in areas near the Niagara River, Lundy’s Lane, and older neighborhoods where moisture intrusion is common. With over 20 years of experience, we deliver tailored interior and exterior solutions designed for local soil and water conditions. Our certified team ensures lasting protection backed by a 25-year warranty, keeping your basement dry, safe, and comfortable year-round.

Expert Basement Waterproofing in Niagara Falls

Direct Waterproofing delivers dependable solutions for wet basements and foundation issues in Niagara Falls, including neighborhoods like Chippawa, Stamford, and areas near the Niagara River where high moisture levels are common. With over 20 years of experience, we offer a complete range of interior and exterior waterproofing services tailored to local ground and drainage conditions.

Our certified team works with homes of all ages, providing long-term protection against leaks, seepage, and structural damage. Every project is backed by a 25-year warranty, ensuring lasting peace of mind. Trust us to keep your basement dry, secure, and comfortable in every season.

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Basement Waterproofing Services Available In Niagara Falls

We have a full range of interior and exterior basement waterproofing solutions available in Niagara Falls, so whatever is spoiling your home can quickly be put to rest:

EXTERIOR WATERPROOFING NIAGARA FALLS

Stops water at the source — before it ever reaches your foundation walls.

$100-$300 per linear ft.
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INTERIOR WATERPROOFING NIAGARA FALLS

Captures water seeping inside and channels it to a sump pump. Minimal disruption.

$70-$350 per linear ft.
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EMERGENCY WATERPROOFIN NIAGARA FALLS

Active leak or flooding? We respond fast to stop damage before it spreads.

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION NIAGARA FALLS

Prevents city sewage from reversing into your basement during heavy storms.

$1,000 to $3,000 per project.
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FOUNDATION REPAIR NIAGARA FALLS

Stops water entry through cracks and prevents further structural movement.

$1,600-$3,200 per crack.
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BASEMENT LOWERING NIAGARA FALLS

Creates usable headroom for a suite or living space without touching the foundation walls.

$75–$150 per sq. ft.
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WEEPING TILE INSTALLATION NIAGARA FALLS

Replaces collapsed perimeter drainage to redirect groundwater away from your foundation.

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION NIAGARA FALLS

Keeps rainwater and snowmelt away from your basement windows and foundation wall.

$3,000-$8,500+ per tile.
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FRENCH DRAINS NIAGARA FALLS

Redirects surface water pooling near your home away from the foundation.

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION NIAGARA FALLS

Collects and discharges groundwater year-round — essential for Niagara Falls clay-heavy soil.

$560-$3,500 per pump.
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BATTERY BACKUP PUMP NIAGARA FALLS

Keeps your sump pump running when the power goes out during a storm.

$300-$700+ per pump.
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BACKFLOW PREVENTERS NIAGARA FALLS

Stops contaminated water from reversing through your drain lines during high-pressure sewer events.

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING NIAGARA FALLS

Clears blocked floor drains, storm lines, and sewer laterals fast and thoroughly.

$75-$350 per project.
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SEWER DRAIN CLEANING NIAGARA FALLS

A blocked sewer line is one of the most common reasons Niagara Falls basements flood.

$75-$350 per project.
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Cost of Basement Waterproofing in Niagara Falls

For homeowners in Niagara Falls, investing in professional waterproofing is a vital step in maintaining property value and structural integrity. Depending on your specific needs, exterior waterproofing generally ranges from $100 to $300 per linear foot, while interior solutions are typically priced between $70 and $350 per linear foot. Beyond perimeter protection, essential equipment like sump pumps or backwater valves can be installed for $1,000 to $3,500, and targeted foundation crack repairs usually fall between $1,600 and $3,200. Contact us to get a custom quote tailored to your property’s needs.

 

Average Basement Waterproofing Costs in Niagara Falls

Service Type Estimated Price Range
Exterior Basement Waterproofing $100 – $300 per linear foot
Interior Basement Waterproofing $70 – $350 per linear foot
Foundation Crack Repair $1,600 – $3,200 per crack
Sump Pump Installation $560 – $3,500 per pump
Battery Backup Sump Pump $300 – $700+ per pump
Backwater Valve Installation $1,000 – $3,000 per project
Weeping Tile Installation $80 – $500 per linear foot
Window Well Installation $3,000 – $8,500+ per well
French Drain Installation $20 – $60 per linear foot
Drain Snaking & Cleaning $75 – $350 per project
Emergency Waterproofing $100 – $300 per linear foot
Basement Lowering $75 – $150 per sq. ft.


Government Rebates for Niagara Falls Homeowners

Homeowners in Niagara Falls can take advantage of the Weeping Tile Removal Assistance Program — a city initiative designed to reduce the risk of basement flooding by offering significant financial incentives for protective plumbing upgrades.

What’s covered:

  • Weeping Tile Disconnection & Sump Pump — 100% of cost up to $4,000
  • Backwater Valve Installation — 100% of cost up to $1,200
  • Combined Protection — Total potential savings of up to $5,200

To qualify, your home must be a detached or semi-detached residence within the Niagara Falls Urban Area and currently connected to the municipal sanitary sewer. A building permit is mandatory before work begins, and the project must pass a final inspection by the City’s Building Department to release the funds.

Direct Waterproofing is a licensed contractor with extensive experience in the Niagara Falls program. We handle the entire process for you—from initial site assessment and permit acquisition to performing code-compliant installations that ensure your rebate application is approved without delay.

Niagara Falls Weeping Tile Removal Program


Basement Waterproofing Across All of Niagara Falls Neighbourhoods

We provide expert service to every part of Niagara Falls — from the classic residential streets near Drummondville to the modern expansions in the city’s south end. Whether your property is a charming mid-century home in Stamford or a contemporary build in Chippawa, our licensed team understands the local geology and the specific drainage requirements needed to keep Niagara foundations bone-dry.

Neighbourhoods we frequently serve include Stamford, Chippawa, Drummondville, Silvertown, Lundy’s Lane, Cherrywood, Beaverdams, Corwin, and Montrose. We cover the entire city and the surrounding Niagara frontier — if you want to confirm coverage for your specific street, just give us a call.

Direct Waterproofing -
Call Us For An Estimate in Niagara Falls (416) 454-7575

When Might You Need Basement Waterproofing Services?

It’s wise to consider waterproofing solutions as soon as you suspect a problem or as a preventive measure. Untreated issues can worsen and lead to significant damage.

Watch for signs like damp patches, leaks, pooled water, and musty odors. Also, check for water pooling outside your home to identify potential entry points early.

If you notice any signs of water damage or dampness in your basement, contact Direct Waterproofing today.

Fully Personalized Basement Waterproofing Services In Niagara Falls

We provide personalized waterproofing services in Niagara Falls. When you contact us, we inspect the damage and identify the cause before discussing tailored waterproofing solutions. Our free consultation means you pay nothing for this assessment, and we’ll offer a no-obligation quote based on your specific needs. Direct Waterproofing combines our expertise with your budget to create a plan that effectively eliminates water issues in your basement and foundations.

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Why Choose Direct Waterproofing

Best Exterior And Interior Basement Waterproofing In Niagara Falls
Customer Satisfaction Guaranteed
Waterproofing and foundation repair services in St. Catharines to meet all your needs.
Over 2 Decades of Experience
Professional and knowledgeable team of technicians with 25 years of experience.
Professional Service in GTA
Basement waterproofing services in Niagara Falls and GTA are available now.
Fair Price
We will make sure to provide quality basement waterproofing services within your budget.
Dedicated Team
A licensed and experienced team highly skilled in Niagara Falls basement waterproofing is ready to take care of your basement.
Warranty
You will receive exceptional basement waterproofing services in Niagara Falls and up to 25 years warranty.
Wide Range of Quality Materials
The materials we provide are incredibly beneficial for the waterproofing process and the quality of the outcome.
24 Hours Customer Support
You can always count on our service and support, regardless of the day and time.

Warning Signs You Need Basement Waterproofing in Niagara Falls

Warning signs of basement water damage

Recognizing the early warning signs of foundation moisture can prevent minor leaks from escalating into costly structural failures. For homeowners in Niagara Falls, it is essential to monitor your basement for these common indicators of water intrusion:

  • Wall and Floor Discoloration: If you notice dark patches or spreading stains on your concrete surfaces, it is a sign that external groundwater is successfully penetrating your foundation’s perimeter.
  • Persistent Earthy Odors: That characteristic “basement smell” is usually caused by microbial mold growth thriving in damp, unventilated spaces behind your drywall or insulation.
  • Visible Foundation Fractures: Structural cracks in the slab or walls provide an open invitation for water to enter, especially during Niagara’s heavy rainfalls and snowmelts.
  • Chalky White Mineral Deposits: Known as efflorescence, these salt-like marks appear when water evaporates through foundation conduits, leaving minerals behind that can eventually weaken the masonry.
  • Standing Water or Seepage: Puddles forming near the footer or in the center of the room indicate that your weeping tile or sump pump is no longer managing the local water table effectively.
  • Bubbling or Flaking Finishes: Moisture pushing through the walls will cause paint to peel and wallpaper to lift, indicating a build-up of hydrostatic pressure outside the home.
  • Heavy Humidity and Condensation: A basement that feels constantly “sticky” or has droplets forming on cold surfaces suggests a lack of proper moisture barriers and potential sealing issues.

If you spot any of these red flags, don’t wait for the next storm. Contact our Niagara Falls team today for a comprehensive evaluation to keep your home protected and dry.

25 YEARS OF EXPERIENCE

EXPERT BASEMENT WATERPROOFING FROM LOCAL CONTRACTORS

Niagara Falls homes are uniquely vulnerable to leaks due to a combination of aging infrastructure and varying foundation types. Whether your home sits on poured concrete or older cinder blocks, understanding the specific weaknesses of your walls is the first step toward a permanent fix. Read our guide on foundation wall solutions to see how we tailor our waterproofing methods to the specific build of your Niagara Falls residence.

Given the heavy rainfalls and high groundwater levels near the Niagara River, a mechanical failure during a storm can be catastrophic. Many homeowners don’t realize their system is failing until the water is already rising. Check out our expert advice on identifying sump pump failure and leak prevention to ensure your primary line of defense is ready for the next major weather event.

Expert Waterproofing Team Niagara Falls

Why Niagara Falls Basements May Leak

 

Niagara Falls presents a unique set of waterproofing challenges. The reasons basements leak here are a combination of the city’s world-famous topography, the heavy dolomitic limestone shelf, and the intense moisture levels common in the Niagara River corridor.

The era of construction is a major factor. In established areas like Stamford and the Drummondville district, many homes were built during a time when exterior waterproofing wasn’t the standard it is today. These foundations often rely on aging clay weeping tiles that have become brittle or clogged with decades of silt. When these tiles fail to channel water away, hydrostatic pressure builds up, causing water to seep through mortar joints and porous concrete blocks.

Dense clay and rock-heavy soil. Much of Niagara Falls sits on “Niagara Clay” and glacial till, which can be extremely non-porous. This soil holds water right against your foundation walls rather than letting it drain away. During the massive thaws or heavy rainfalls typical of the Niagara Peninsula, this saturated soil expands significantly. This movement is the primary cause of the vertical and step-pattern cracks we frequently see in Chippawa and Cherrywood area basements.

The “River Effect” and localized drainage. Properties located near the Niagara River or the Welland River often deal with a naturally higher water table. In neighbourhoods like Silvertown and those near Lundy’s Lane, the flat topography can lead to poor lot grading. Without proper slopes, stormwater pools around the perimeter of the home. This “pooling” effect, combined with outdated combined sewer systems, can lead to back-pressure leaks and sewer backups during extreme weather events.

Aggressive humidity and freeze-thaw cycles. The mist and high humidity levels from the Falls themselves, combined with Ontario’s harsh winters, create an aggressive environment for masonry. Water trapped in foundation pores freezes and expands, widening small fissures into significant leaks over time. Homes near Beaverdams or the hydro canal zones face constant groundwater pressure, making high-grade interior or exterior membranes essential for maintaining a dry, healthy living space.

Direct Waterproofing 25 Year Warranty

WE STAND BY OUR WORK

DIRECT WATERPROOFING OFFERS 25 YEARS OF WARRANTY

We provide long-term peace of mind for Niagara Falls homeowners. Our code-compliant waterproofing solutions are engineered for Niagara’s soil and weather, backed by an industry-leading warranty that protects your investment for decades.

  • Free on-site inspection
  • Licensed for Niagara Falls
  • 25-year transferable warranty
  • WSIB insured
  • Rebate assistance

Postal Codes We Serve In Niagara Falls

L2E · L2G · L2H · L2J

Frequently Asked Questions About Basement Waterproofing Niagara Falls

If you are dealing with a leaky basement, it is critical to hire a professional basement waterproofing contractor with local expertise. Direct Waterproofing is recognized as a top-rated waterproofing contractor in my area, offering over 25 years of experience and a 5-star reputation. We provide free, on-site inspections for homeowners across the Niagara Region, ensuring you receive the most reliable waterproofing services to protect your investment.

Foundation cracks are common entry points for water, often exacerbated by the intense freeze-thaw cycles in Ontario. Our repair process involves high-pressure injections of flexible polyurethane or epoxy resins that expand to seal the crack through the entire thickness of the wall. As a leading basement waterproofing contractor, we ensure these repairs are reinforced to withstand future soil movement, keeping your basement dry permanently.

Yes, Niagara Falls residents may be eligible for the Niagara Renovates Program, which provides funding for essential health and safety repairs, including foundation and structural work. Additionally, homeowners can access water account and property tax rebates for low-income seniors or persons with disabilities. Direct Waterproofing is a fully licensed basement waterproofing contractor capable of providing the professional invoices and documentation required for these regional assistance programs.

The cost to fix a leaky basement depends on the repair method and the severity of the foundation cracks. In Niagara Falls, interior waterproofing typically ranges from $78 to $150 per linear foot, while full exterior excavation can range from $100 to $400 per linear foot. Direct Waterproofing provides transparent, fair pricing and a 25-year transferable warranty, ensuring you receive reliable waterproofing services that add long-term value to your property.

Exterior waterproofing stops a wet basement at the source by sealing the outside foundation wall with a waterproof membrane and new weeping tiles. Interior waterproofing manages water that has already entered by installing a sub-floor drainage system that redirects it to a sump pump. As a top-rated waterproofing contractor in my area, Direct Waterproofing will assess your specific foundation type and soil conditions to recommend the most effective approach for your home.

Yes. Small foundation cracks can widen over time due to hydrostatic pressure and ice expansion, eventually leading to bowing walls or structural instability. If you notice damp spots or a leaky basement, contacting a professional basement waterproofing contractor immediately is the best way to prevent a minor moisture problem from turning into a costly structural emergency.

We understand that a wet basement is an emergency that cannot wait. We offer 24/7 support for residents dealing with sudden floods, burst pipes, or sump pump failures. Our team provides the most reliable waterproofing services in the Niagara Region, including rapid water extraction and immediate foundation repairs to restore your home's safety and comfort.

Direct Waterproofing is a top-rated waterproofing contractor in my area because we utilize an in-house crew of qualified experts rather than subcontractors. We combine 25 years of experience with premium materials to fix leaky basement issues and foundation cracks for good. Our 25-year transferable warranty and 5-star customer reviews make us the most trusted name for waterproofing in the GTA and Niagara Falls.

Getting a professional assessment is simple and free. Contact Direct Waterproofing to schedule your no-obligation site visit. Our experts will identify any foundation cracks, evaluate your drainage system, and provide a clear, competitive quote to fix your wet basement. As the preferred basement waterproofing contractor for the region, we are committed to providing the honest, technical advice you need to secure your home.

Basement Waterproofing in
Niagara Falls Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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