WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Newmarket

For over 25 years, Direct Waterproofing has served as a reliable contractor for residents from the historic districts of Main Street to the modern residential pockets of Copper Hills and Stonehaven. We provide expert waterproofing and basement waterproofing Newmarket services that specifically address the region’s drainage patterns and soil types. Every project we complete is supported by an industry-leading 25-year warranty, offering you the peace of mind that your home’s foundation is permanently shielded from moisture and leaks.

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The Most Qualified Basement Waterproofing Experts in Newmarket

At Direct Waterproofing, we proudly bring over 25 years of hands-on experience to homeowners in Newmarket and the York Region. Our certified team specializes in foundation repair, basement waterproofing, and moisture prevention, using code-compliant techniques tailored to the specific conditions found in Newmarket—including clay-heavy soil, fluctuating water tables, and aging home foundations. We combine technical precision with unmatched customer care to deliver results that last.

  • Ontario Plumbing License: F16194534
  • Toronto Master Plumbing License: T-95-4804177
  • Toronto Plumbing Contractor License: T94-5531005
  • Toronto Building Renovator License for 3 Trades:
    • Basement Waterproofing: T85-4953944
    • Underpinning: T85-4953944
    • Concrete Work: T85-4953944
  • Hamilton Plumbing Contractor & Basement Waterproofing License: 27-000133
  • Hamilton Master Plumber License: 27-000118
  • Mississauga Plumbing Contractor & Basement Waterproofing License: 2025 001668 TC
  • Mississauga Master Plumber License: 025 001445 TM

These certifications reflect our ongoing commitment to safety, compliance, and service excellence—ensuring peace of mind for homeowners across Newmarket and the surrounding communities.

Reliable Basement Waterproofing in Newmarket

Water leaks and dampness can lead to significant damage if not addressed promptly. At Direct Waterproofing, we provide personalized basement waterproofing services for both commercial and residential properties in Newmarket. With nearly 30 years of experience, our certified professionals utilize top-quality equipment and materials sourced from trusted manufacturers. 

We start with a thorough assessment of your waterproofing issues, followed by a detailed estimate tailored to your needs. Count on us for exceptional waterproofing solutions backed by a 25-year warranty on all work.

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Dedicated Basement Waterproofing Services in Newmarket

We are well aware of the inconvenience of juggling professionals from different companies to get the job done. That is why we offer comprehensive waterproofing solutions in Newmarket. Our professional services are designed to keep your home dry, permanently, and all without breaking the bank. Here are some of the most popular waterproofing services we offer.

EXTERIOR WATERPROOFING

Exterior waterproofing has a significant impact on the structural integrity of your home..

$100-$300 per linear ft.
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INTERIOR WATERPROOFING

At times, water damage can be due to backflow from the sewer system or someone..

$70-$350 per linear ft.
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EMERGENCY WATERPROOFING

Basement flooding can be caused by things you least expect, not just a heavy..

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION

Sewage flowing back into your home is undoubtedly one of the most disturbing..

$1,000 to $3,000 per project.
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FOUNDATION REPAIR

Problems with the foundation must always be resolved as soon as they are spotted. ..

$1,600-$3,200 per crack.
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BASEMENT LOWERING

Want to convert your basement into livable or rental space? We can help..

$1,600-$3,200 per crack.
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WEEPING TILE INSTALLATION

Groundwater should be directed efficiently away from your building. Failure to do so will ..

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION

When you have windows located at or below ground level, you will notice water..

$3,000-$8,500+ per tile.
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FRENCH DRAINS

Water pooling around your home can lead to damage not just in the foundation..

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION

Water retention issues in the basement can lead to myriad problems. The best ..

$560-$3,500 per pump.
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BATTERY BACKUP PUMP

The sump pump requires electricity to work. This means a power outage can render,.

$300-$700+ per pump.
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BACKFLOW PREVENTERS

Blockage or high pressure in the sewer line can cause sewage to backflow. This can be,..

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING

Clogged drains will compromise the entire plumbing system. Clogs can also lead to burst..

$75-$350 per project.
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SEWER DRAIN CLEANING

The sewer drain is what carries wastewater away from your home. When these drains..

$75-$350 per project.
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Cost of Basement Waterproofing in Newmarket

The cost of basement waterproofing in Newmarket, Ontario depends on factors like the extent of water damage, foundation type, and the chosen waterproofing method. Whether you live in an older home near Main Street or a newer build in Glenway, we provide tailored solutions based on your property’s unique needs.

 

Average Waterproofing Costs in Newmarket

Service Type Estimated Cost
Exterior Waterproofing $100 – $300 per linear foot
Interior Waterproofing $70 – $350 per linear foot
Foundation Crack Repair $1,600 – $3,200 per crack
Sump Pump Installation $1,000 – $3,500+
Backwater Valve Installation $1,000 – $3,500

At Direct Waterproofing, we offer free inspections and personalized estimates. Our licensed Newmarket waterproofing specialists will assess your basement and recommend the most effective, cost-efficient solution—backed by a 25-year warranty.

 

Newmarket Basement Waterproofing Rebates & Flood Protection Programs

Homeowners in Newmarket are eligible for the Basement Flooding Protection Subsidy Program, a York Region-backed initiative that supports residential flood risk mitigation.

 

Eligible Rebated Services

Under the program, Newmarket residents can receive rebates of up to $3,400 per property for certified installation of essential flood protection components, including:

 

  • Backwater valve systems
  • Sump pump installations or upgrades
  • Foundation drainage disconnection (capping and severance of weeping tiles from the sewer system)

 

Newmarket homes—especially those built on clay soils or near flood-prone zones—are increasingly at risk of basement seepage. This rebate helps homeowners invest in long-term protection while reducing upfront costs.

Direct Waterproofing -
Call Us For An Estimate in Newmarket (416) 454-7575

Why Basement Waterproofing Matters

Basement waterproofing is essential for protecting homes in Newmarket from water intrusion caused by the region’s clay-heavy soil, frequent rainfall, and shifting weather conditions. Without proper waterproofing, moisture can seep through foundation walls, leading to mold growth, structural damage, and a decline in indoor air quality. Investing in professional basement waterproofing not only safeguards your home’s foundation but also enhances its value, livability, and long-term safety. Whether you’re dealing with a damp basement or want to prevent future flooding, Direct Waterproofing provides Newmarket homeowners with proven solutions that deliver peace of mind and permanent protection.

Damage Prevention

Waterproofing may seem unnecessary until problems arise, but repairs can cost up to $40,000, while basic waterproofing solutions may start at just $250. Investing in waterproofing protects your home year-round. Contact us for a free consultation to find the best solution.

Peace of Mind

Worrying about basement flooding or sewer backflow can be stressful. Our services include backflow preventers and thorough assessments to eliminate these risks, ensuring your peace of mind during heavy rains.

When to Seek Waterproofing Services in Newmarket

Common signs of water damage include mold, musty odors, and dark patches on walls. While some leaks are obvious, others require specialized inspections. Ignoring minor leaks can lead to bigger, more expensive problems. Let our experts at Direct Waterproofing assess the issue and offer a tailored solution.

CUSTOM SOLUTIONS FOR EVERY NEWMARKET BASEMENT WATERPROOFING NEED

We aim to be Newmarket’s top choice for waterproofing by offering personalized solutions that meet both your needs and budget. Reach out for a free consultation—our team will inspect your property, identify the source of the problem, and provide the most effective waterproofing options.

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Why Choose Direct Waterproofing?

We Are the Best Full-Service Waterproofing Company in Newmarket
GUARANTEED SATISFACTION
Our business thrives on recommendations. That is why we offer the highest quality services to meet and exceed the expectations of our customers.
25 YEARS OF EXPERIENCE
We have been in the waterproofing business for nearly three decades and only work with an in-house team of experienced, skilled, certified professionals.
SERVING NEWMARKET
Direct Waterproofing offers the highest quality waterproofing services to residential and commercial property owners in and around Newmarket.
AFFORDABLE PRICES
Our prices are among the most competitive in Newmarket. We tailor our foundation repair and waterproofing solutions to meet your budget—without compromising on quality.
CERTIFIED TEAM
We only work with an in-house team made up of experienced, skilled and licensed waterproofing experts. We get the work done right the first time.
WARRANTY
We are professionals and stand behind our work. When you hire us, you will benefit from a warranty of up to 25 years.
QUALITY MATERIALS
We are the best not just because we are skilled, certified and experienced but because we never compromise on the quality of the materials we use.
24/7 AVAILABILITY
We know how disastrous water damage can be. To meet you at your point of need, we offer a round-the-clock emergency service in Newmarket and the surrounding areas.

Latest Basement Waterproofing Projects in Newmarket, ON

Discover the excellence of Direct Waterproofing through our latest completed projects in Newmarket, Ontario. We are proud to showcase our recent work, reflecting our commitment to providing long-lasting, high-quality waterproofing and foundation repair solutions tailored to local needs.

Case Study: Foundation Crack Repair to Stop Basement Leaks in Newmarket

Direct Waterproofing Newmarket recently performed a foundation crack repair for a homeowner experiencing basement leaks. The team used polyurethane injection and membrane reinforcement to permanently seal the crack and stop water infiltration.
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Case Study: Sump Pump Installation to Prevent Groundwater Seepage in Newmarket

We installed a modern sump pump system in a Newmarket home experiencing groundwater seepage during wet seasons. The project included a sealed sump basin, high-capacity pump, and backflow prevention to manage rising hydrostatic pressure.
Read More

Case Study: Exterior Waterproofing to Resolve Foundation Leaks in Newmarket

Direct Waterproofing recently completed an exterior waterproofing project in Newmarket to address ongoing foundation leaks. The solution included excavation, crack sealing, installation of a waterproof membrane, and updated weeping tiles.
Read More

Interior vs. Exterior Basement Waterproofing in Newmarket

Which waterproofing system is right for your home? Here’s how they compare:

 

Interior Waterproofing:

  • Great for finished basements
  • Less invasive and quicker to install
  • Includes vapor barriers, interior drains, and sump pumps

 

Exterior Waterproofing:

  • Ideal for long-term foundation protection
  • Involves excavation and membrane application
  • More expensive but more durable

 

Comparison Table:

Feature Interior Waterproofing Exterior Waterproofing
Cost Lower Higher
Disruption Minimal Requires excavation
Lifespan 10–15 years 25+ years
Use Case Interior leaks Hydrostatic pressure

Need help deciding? Our Newmarket team can assess your home and recommend the best approach.

Professional Basement Sealing & Waterproofing in Newmarket

Newmarket’s residential neighborhoods often experience shifting soil conditions and high groundwater levels that can put immense pressure on home foundations. We provide expert basement waterproofing in Newmarket, specializing in durable exterior membranes and structural reinforcement to prevent leaks before they start. Our team focuses on long-term structural health, ensuring your property is protected against the heavy rains and seasonal thaws typical of the York Region, keeping your basement dry and habitable year-round.

Frequently Asked Questions About Basement Waterproofing in Newmarket

Yes. Basement waterproofing does more than just keep water out—it also helps control moisture and humidity levels in your home. In Newmarket, high humidity in basements is often caused by water seepage through cracks, porous concrete, or poor drainage around the foundation. Excess humidity can lead to mold and mildew growth, which not only damages finishes but can also trigger allergies and respiratory issues. By sealing entry points, installing sump pumps, and improving drainage systems, a properly designed waterproofing system helps maintain balanced humidity, improves ventilation, and creates a healthier indoor environment for your family.

Newmarket is known for its dense clay soil, which expands when saturated with water and contracts when dry. This constant swelling and shrinking creates significant hydrostatic pressure on foundation walls, leading to cracks, leaks, and, in severe cases, structural shifting. Homes in neighborhoods like Glenway Estates, Stonehaven, and Armitage often face seasonal water intrusion because of this soil movement. A tailored waterproofing solution—such as exterior membranes, weeping tile installation, and proper grading—helps manage water around the home, relieve soil pressure, and protect the foundation long-term.

Absolutely. Seasonal leaks in Newmarket are common during spring snowmelt and late-fall rainstorms when melting snow and rain saturate the ground, increasing groundwater pressure. If your basement isn’t waterproofed, this water can easily infiltrate through cracks, floor joints, or porous walls. A comprehensive system that includes exterior waterproofing, interior perimeter drains, sump pumps with battery backup, and backwater valves is designed to handle the influx of water during peak melt periods. This not only stops seasonal leaks but also helps prevent flooding during severe weather events.

While both are meant to protect your basement, they are not the same. Damp proofing is a basic moisture-control method that slows water vapor transmission through walls but does not stop liquid water under pressure. It is usually done with a thin coating applied to the exterior foundation walls during construction. Basement waterproofing, on the other hand, uses more advanced methods such as polymer-modified membranes, drainage systems, and sump pumps to completely block water intrusion, even under high hydrostatic pressure. For Newmarket homes with clay soil and fluctuating water tables, waterproofing is the more effective and long-lasting option.

Yes. By preventing water from penetrating your foundation walls, waterproofing significantly reduces the risk of freeze-thaw damage, foundation settlement, and erosion of supporting soils. In Newmarket, where wet seasons and heavy rainfall can cause consistent groundwater pressure, a high-quality waterproofing system ensures your foundation remains stable for decades. Paired with routine inspections and maintenance, waterproofing can extend the lifespan of your foundation and preserve your home’s structural integrity, keeping it safe and secure year-round.

To maximize the life of your waterproofing investment, regular maintenance is key. In Newmarket, homeowners should:

  • Inspect and clean gutters and downspouts at least twice a year to ensure water is directed away from the foundation.
  • Check that the grading around the home slopes away from the house by at least 6 inches over 10 feet.
  • Test sump pumps annually, preferably before the rainy season, and replace backup batteries every 2–3 years.
  • Look for new cracks or signs of moisture and address them promptly.
  • Schedule a professional waterproofing inspection every few years to ensure all components, including weeping tiles and membranes, are functioning properly.

Consistent upkeep ensures your waterproofing system continues to protect your home from Newmarket’s challenging soil and weather conditions for the long term.

If you are searching for basement waterproofing Newmarket, Direct Waterproofing is recognized for its 25 years of reliable service and 5-star customer satisfaction. We provide free, on-site inspections for Newmarket residents, offering a detailed breakdown of the necessary repairs and a transparent, written quote that reflects our commitment to fair pricing and quality craftsmanship.

Addressing a damp basement Newmarket requires more than a temporary sealant; it requires a professional drainage strategy. Direct Waterproofing utilizes advanced exterior membranes to block water at the source and interior drainage systems to manage groundwater levels. By implementing these permanent solutions, we eliminate musty odors and prevent the structural decay associated with chronic moisture.

Our foundation repair Newmarket services are performed by a fully licensed and insured in-house crew, ensuring total quality control. We utilize high-pressure injections for crack repairs and provide structural reinforcements that are engineered to last. Every project is backed by our 25-year transferable warranty, providing long-term security for your home’s most critical asset.

Basement Waterproofing in
Newmarket Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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