WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Markham

For over 25 years, Direct Waterproofing has been helping homeowners across Markham—from Unionville to Cornell—keep their basements dry and protected. Our Basement Waterproofing Markham services are designed to address local challenges like clay soil, heavy rainfall, and aging foundations. As a fully insured company, we deliver reliable, affordable solutions backed by a 25-year transferable warranty, so you can trust your home is protected from water damage for the long term.

Award Winning Basement Waterproofing Markham Company!

For comprehensive basement waterproofing services in Markham, trust the professionals at Direct Waterproofing. Although DIY methods might seem cost-effective, they rarely offer the same level of protection as a professionally installed system. Since 1995, we’ve been ensuring our clients receive top-tier service with minimal disruption. We start by diagnosing the problems in your current system and then develop a customized solution to address them effectively. We’re available for consultations to ensure your basement waterproofing needs are met with precision. Reach out today for expert advice and solutions.

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Basement Waterproofing Services Available In Markham

There are many options when it comes to our basement waterproofing services in Markham, and which one you decide on will depend on the severity of your damp problem, your budget, and your aims. We offer the following services:

EXTERIOR WATERPROOFING MARKHAM

Stops water at the source — before it ever reaches your foundation walls.

$100-$300 per linear ft.
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INTERIOR WATERPROOFING MARKHAM

Captures water seeping inside and channels it to a sump pump. Minimal disruption.

$70-$350 per linear ft.
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EMERGENCY WATERPROOFING MARKHAM

Active leak or flooding? We respond fast to stop damage before it spreads..

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION MARKHAM

Prevents city sewage from reversing into your basement during heavy storms.

$1,000 to $3,000 per project.
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FOUNDATION REPAIR MARKHAM

Stops water entry through cracks and prevents further structural movement.

$1,600-$3,200 per crack.
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BASEMENT LOWERING MARKHAM

Creates usable headroom for a suite or living space without touching the foundation walls.

$75–$150 per sq. ft.
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WEEPING TILE INSTALLATION MARKHAM

Replaces collapsed perimeter drainage to redirect groundwater away from your foundation.

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION MARKHAM

Keeps rainwater and snowmelt away from your basement windows and foundation wall.

$3,000-$8,500+ per tile.
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FRENCH DRAINS MARKHAM

Redirects surface water pooling near your home away from the foundation.

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION MARKHAM

Collects and discharges groundwater year-round — essential for Scarborough's clay-heavy soil..

$560-$3,500 per pump.
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BATTERY BACKUP PUMP MARKHAM

Keeps your sump pump running when the power goes out during a storm.

$300-$700+ per pump.
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BACKFLOW PREVENTERS MARKHAM

Stops contaminated water from reversing through your drain lines during high-pressure sewer events.

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING MARKHAM

Clears blocked floor drains, storm lines, and sewer laterals fast and thoroughly.

$75-$350 per project.
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SEWER DRAIN CLEANING MARKHAM

A blocked sewer line is one of the most common reasons Scarborough basements flood.

$75-$350 per project.
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Cost of Basement Waterproofing in Markham

In Markham, exterior basement waterproofing costs range from $100 to $300 per linear foot, while interior waterproofing services are priced between $70 and $350 per linear foot. Backwater valve or sump pump installations generally cost $1,000 to $3,500, with foundation repairs priced from $1,600 to $3,200 per crack. Factors like work extent, methods used, and the area size influence the total cost. Direct Waterproofing offers competitive pricing and free estimates to ensure your home receives the best protection. Contact us for a custom quote tailored to your property’s needs.

 

Average Basement Waterproofing Scarborough Costs

Service Type Estimated Price Range
Exterior Basement Waterproofing $100 – $300 per linear foot
Interior Basement Waterproofing $70 – $350 per linear foot
Foundation Crack Repair $1,600 – $3,200 per crack
Sump Pump Installation $560 – $3,500 per pump
Battery Backup Sump Pump $300 – $700+ per pump
Backwater Valve Installation $1,000 – $3,000 per project
Window Well Installation $3,000 – $8,500+ per well
French Drain Installation $20 – $60 per linear foot
Emergency Waterproofing $100 – $300 per linear foot


Markham Homeowners: You May Qualify for Up to $5,000 Back

Markham Private Plumbing Protection Rebate Program

Markham has one of the most generous municipal rebate programs in the GTA. Through the City of Markham’s Private Plumbing Protection Rebate Program, eligible homeowners can receive significant financial assistance for flood protection installations — with retroactive rebates available for qualifying work completed after May 1, 2017.

What’s covered:

  • Backwater valve (indoor, sanitary lateral) — up to $1,750
  • Backwater valve (indoor, storm lateral) — up to $1,750
  • Backwater valve (outdoor, storm lateral) — up to $2,000
  • Weeping tile disconnection + sump pump installation — up to $5,000
  • Sewer or storm lateral lining / repair — up to $2,500

Work must be completed by a licensed contractor and pass the required municipal inspection to qualify. Direct Waterproofing holds all licences required to work in the City of Markham, handles all permits, and guides you through the full application process from eligibility check to final submission.

Waterproofing work in Markham


Direct Waterproofing -
Call Us For An Estimate in Markham 647-956-7249

Helping You Avoid Expensive Repairs

A reputable basement waterproofing company like Direct Waterproofing emphasizes prevention over repairs. Installing protective systems and maintaining them regularly can help avoid costly issues. Investing in these systems is more affordable than waiting for problems to escalate. We can assist you in developing long-term strategies to enhance your basement.

Worry-Free Lifestyle

Living in a well-protected home offers peace of mind, unlike worrying about potential basement damage affecting your living space. While basements are vulnerable to flooding and moisture issues, you don’t have to live in fear. Let our professionals ensure everything is in order, so you can enjoy your free time without stressing about your property.

Basement Waterproofing Markham

For waterproofing services in Markham, trust Direct Waterproofing. We offer top-quality interior and exterior waterproofing to keep your home free from damp, leaks, and foundation damage. With over 25 years of experience, we prioritize customer care and can effectively address any damp issues in your basement, ensuring your home stays warm, dry, and comfortable.

In addition to our expert basement waterproofing, we provide drain cleaning, pump installation, and more. Our clients’ reviews and testimonials reflect our commitment to quality service. We offer free quotes and reliable after-repair support. Contact us today, and we’ll get back to you shortly!

When Might You Need Basement Waterproofing Services?

Our waterproofing services in Markham handle everything from minor leaks to full wall waterproofing—no job is too big or small. It’s best to address damp issues promptly, as mold can be harmful and serious leaks can damage your home’s structure. If you notice any signs of wet basement problems, contact Direct Waterproofing today for a guaranteed solution.

Fully Personalized Basement Waterproofing Services In Markham

Whatever the issue in your home, we can fix it, often providing multiple treatment options to suit your needs and budget. We evaluate factors like the cause of the problem and points of water entry to create a personalized solution using proven waterproofing methods. We offer a free consultation in Markham to analyze the issue and discuss your options, culminating in an accurate quotation based on your chosen solution.

The Most Qualified Basement Waterproofing Experts in Markham

At Direct Waterproofing, we take pride in being the top experts in basement waterproofing throughout Ontario. Our team of highly skilled professionals brings expert knowledge and a personalized approach to every job, ensuring your home gets the best care and protection possible.

Certifications and Licenses:

  • Toronto Master Plumbing License: T-95-4804177
  • Toronto Plumbing Contractor License: T94-5531005
  • Toronto Building Renovator License — Basement Waterproofing: T85-4953944
  • Toronto Building Renovator License — Underpinning: T85-4953944
  • Toronto Building Renovator License — Concrete Work: T85-4953944
  • Ontario Plumbing License: F16194534
or Call Us:

WHY CHOOSE DIRECT WATERPROOFING: MARKHAM

Toronto’s Best Exterior & Interior Waterproofing
BEST EXTERIOR AND INTERIOR BASEMENT WATERPROOFING IN MARKHAM
Keep your Markham basement dry and secure with our specialized services.
PROVEN WET BASEMENT WATERPROOFING SOLUTIONS
We use effective waterproofing methods to protect your home from water damage.
POSITIVE REVIEWS FROM SATISFIED MARKHAM CUSTOMERS
Our Markham clients trust us for reliable and high-quality waterproofing services.
OVER 8,000 SUCCESSFUL WATERPROOFING PROJECTS COMPLETED
With thousands of projects completed, our expertise is second to none.
25-YEAR WARRANTY ON ALL WATERPROOFING SERVICES
Our waterproofing services are backed by a 25-year warranty for lasting protection.
COMPLETE CUSTOMER SATISFACTION
We are committed to ensuring every customer is completely satisfied with our work.
OVER 2 DECADES OF EXPERIENCE
Benefit from our 25 years of experience and industry knowledge.
SERVING MARKHAM AND SURROUNDING AREAS
Proudly serving Markham and the surrounding areas with expert services.
FAIR PRICING
We offer competitive pricing that delivers value without sacrificing quality.
QUALIFIED EXPERTS
Our highly qualified experts ensure your basement waterproofing is done to the highest standards.
QUALITY MATERIALS
We use only premium materials to guarantee long-lasting results.
24/7 SUPPORT
We’re available 24/7 to assist with your waterproofing needs.

What Causes Basement Leaks in Markham

Markham’s housing spans several generations — and each comes with its own waterproofing challenge.

Aged weeping tile — Homes in Unionville, Markham Village, and Milliken Mills were built in the 1970s–80s. The original clay weeping tile around those foundations is now 40–50 years old, collapsed or clogged, leaving nothing to redirect groundwater away from the foundation.

New build soil settlement — In Cornell, Cathedraltown, Berczy Village, and Boxgrove, backfill soil around newer foundations is far more permeable than undisturbed ground. Water concentrates there and presses against the foundation — causing leaks within five to ten years of construction.

York Region clay — The expansive luvisolic clay across Markham shrinks when dry and swells when wet, putting repetitive lateral pressure on foundation walls year-round.

Freeze-thaw cycles — Water enters hairline cracks in autumn, freezes, expands, and widens them over winter. By spring snowmelt, those cracks are actively letting water in.

Rouge River watershed — Properties in eastern and northern Markham near Rouge National Urban Park sit in a high-groundwater zone that stays elevated well into spring, overwhelming even functional drainage systems during peak season.

Signs You Need Basement Waterproofing in Markham

Recognizing early signs of basement moisture issues is essential to avoid significant damage in Markham. Below are common indicators that suggest your basement may need waterproofing:

  • Damp Spots and Water Stains: Persistent damp spots or stains on walls and floors point to moisture infiltration, which can lead to mold and structural problems.
  • Musty Odors: A musty odor in the basement often indicates hidden moisture issues and potential mold growth, affecting health and materials.
  • Cracks in Walls or Floors: Visible cracks suggest water seepage and structural concerns, which may worsen over time, leading to more water seepage.
  • Efflorescence on Walls: The appearance of a white, powdery substance on the walls indicates moisture passage, weakening your basement’s structure.
  • Pooling Water or Flooding: Standing water or flooding signifies a failing waterproofing system, requiring immediate attention to prevent property damage.
  • Peeling Paint or Wallpaper: Peeling or bubbling paint and wallpaper are often due to moisture affecting surfaces, indicating a need for improved waterproofing.
  • High Humidity Levels: High humidity levels point to inadequate waterproofing, fostering mold growth and affecting air quality and structural integrity.

If you observe any of these signs, it’s essential to consult a professional to address the issue and safeguard your home in Markham from further damage.

Is Your Markham Sump Pump Actually Ready for the Next Storm?

Markham’s combination of clay soil, high spring groundwater near the Rouge River watershed, and new-build soil settlement means a sump pump isn’t optional for most homes here — it’s the last line of defence between a dry basement and a flooded one. Before the next heavy rainfall season hits, it’s worth knowing how much sump pump installation costs in Markham and whether your current setup is actually up to the job.

A pump that fails during a storm is worse than no pump at all, because homeowners assume they’re protected when they’re not. Our guide on the most common sump pump mistakes Markham homeowners make covers exactly what to check before the season changes — and what to ask when booking a new installation.

Sump Pump Installation Markham

Basement Waterproofing Across All of Markham Neighbourhoods

We serve every Markham neighbourhood — from the heritage homes along Unionville’s historic Main Street to the newest subdivisions in Cornell and Cathedraltown. Whether your home is a Victorian-era property built in the 1800s, a 1970s–80s family detached in Milliken Mills or Markham Village, or a townhome in Berczy Village or Wismer Commons, our licensed team understands the local housing stock and what it takes to keep it dry.

Areas we regularly serve include Unionville, Milliken Mills, Cornell, Angus Glen, Cathedraltown, Boxgrove, Markham Village, Berczy Village, Wismer, and South Unionville. If you’re not sure whether we cover your street, call us — we almost certainly do.

Postal Codes We Serve In Markham

L3P · L3R · L3S · L3T · L6B · L6C · L6E

Frequently Asked Questions About Basement Waterproofing Markham

Exterior waterproofing in Markham is priced at $100–$300 per linear foot. The price estimate for exterior waterproofing varies depending on foundation depth, soil conditions, and site access. Homes in newer Markham subdivisions like Cornell and Berczy Village may require deeper excavation due to backfill soil conditions, while properties in older neighbourhoods often have more complex foundation configurations. We provide a detailed written quote after a free on-site inspection — no guesswork, no hidden fees.

A leaky basement in Markham is most commonly caused by failed weeping tile, foundation cracks widened by freeze-thaw cycles, and clay soil expansion pushing against foundation walls. Newer builds in Cornell, Cathedraltown, and Boxgrove often experience moisture issues due to permeable backfill soil settling around the foundation. Older homes in Unionville and Markham Village have weeping tile that is now 40–50 years old and no longer functional. Both situations require different solutions — which is why a proper inspection matters before any work begins.

Wet basement waterproofing in Markham starts with identifying where and how water is entering — whether through foundation walls, floor joints, cracks, or a failing drainage system. Interior solutions manage water after it enters; exterior solutions stop it at the source. Many Markham homes need a combination of both. Direct Waterproofing provides a free diagnostic inspection, explains all available options, and recommends only what's necessary for your specific property.

Sump pump installation is strongly recommended for most Markham homes, particularly those near the Rouge River watershed or in newer subdivisions where weeping tile connects to a sump pit rather than the city sewer. Without a functioning sump pump, groundwater that collects around your foundation has nowhere to go. We also recommend a battery backup system for all Markham installations — power outages happen most often during the same storms that cause basement flooding.

The top-rated waterproofing specialists in Markham should hold valid Ontario and municipal licences, carry WSIB coverage for every worker on site, and back their work with a meaningful warranty. Direct Waterproofing has served Markham homeowners since 1995 with a 5-star Google rating, a 25-year transferable warranty, and a fully licensed in-house crew — no subcontractors, no handoffs. We hold the Toronto Plumbing Contractor Licence T94-5531005 and Ontario Plumbing Licence F16194534.

The best basement waterproofing companies in Markham are those that inspect before they quote, provide written warranties, and can assist with the City of Markham's rebate program. Ask for the contractor's licence number before signing anything — any reputable company will provide it without hesitation. Be cautious of quotes given over the phone without an inspection, or companies that pressure you to sign the same day. Direct Waterproofing offers free no-obligation inspections across all Markham neighbourhoods.

Yes. The City of Markham's Private Plumbing Protection Rebate Program offers up to $5,000 for eligible flood protection installations including sump pump installation, backwater valve installation, and weeping tile disconnection. Retroactive rebates are available for qualifying work completed after May 1, 2017. Direct Waterproofing is fully licensed to work in Markham, handles all permits, and guides you through the application process from start to finish.

Interior basement waterproofing in Markham typically takes one to three days. Exterior waterproofing — which involves excavating around the foundation — generally takes three to five days depending on foundation depth and site access. Sump pump installation is usually completed in a single day. All timelines are confirmed during the free inspection before any work begins.

Wet basement waterproofing refers to diagnosing and permanently resolving active water entry in your basement — whether from wall seepage, floor cracks, or drainage failure. In Markham, the approach depends heavily on the age and type of your home. Older homes in Unionville and Milliken Mills typically need weeping tile replacement and exterior membrane repair, while newer builds in Cornell and Cathedraltown more commonly require sump pump upgrades and improved perimeter drainage. Direct Waterproofing assesses both the symptom and the root cause before recommending a solution.

Basement Waterproofing in
Markham Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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