WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Kitchener

Name: Wet Basement Waterproofing Kitchener
Address: 72 Victoria St S, Kitchener, ON, N2G 4Y9
Telephone: 647-931-6436
Price range: $$

Protect your investment with Direct Waterproofing, a reliable contractor with over 25 years of experience serving the Waterloo Region. From the historic character homes in Victoria Park to the modern developments in Doon South and Grand River South, we provide expert waterproofing and basement waterproofing Kitchener services specifically designed for local ground conditions. Every project is backed by our industry-leading 25-year warranty, ensuring your foundation remains dry and your home stays protected for the long haul.

647-931-6436

Free Estimate

The Most Qualified Basement Waterproofing Experts In Kitchener

At Direct Waterproofing, we’re proud to be Kitchener’s go-to experts for reliable, long-lasting basement waterproofing services. Our experienced and certified professionals deliver code-compliant solutions tailored to each home’s specific needs—ensuring maximum protection and peace of mind for Kitchener homeowners.

With a strong reputation across Ontario and licenses in key municipalities, our team brings extensive technical knowledge and a commitment to excellence on every project.

Licensed and Insured Across Ontario:

Ontario Plumbing License: F16194534
Toronto Master Plumbing License: T-95-4804177
Toronto Plumbing Contractor License: T94-5531005
Building Renovator License (Basement Waterproofing, Underpinning, Concrete): T85-4953944
Hamilton Contractor & Master Plumber Licenses: 27-000133 / 27-000118
Mississauga Contractor & Master Plumber Licenses: 2025 001668 TC / 025 001445 TM

These certifications reflect our dedication to safety, professionalism, and compliance—offering homeowners in Kitchener and Waterloo Region the assurance that their homes are in expert hands.

Comprehensive Basement Waterproofing Services in Kitchener

At Direct Waterproofing, we provide a full range of professional basement waterproofing services for homes across Kitchener and the surrounding region. Whether you’re battling active water intrusion or preventing future moisture problems, our licensed and insured specialists deliver interior and exterior waterproofing solutions tailored to your property’s needs and local soil conditions. All services are competitively priced, fully compliant with the Ontario Building Code, and backed by industry-leading warranties.

INTERIOR WATERPROOFING

You should never compromise with interior waterproofing because it is the first line of ,..

$100-$300 per linear ft.

EXTERIOR WATERPROOFING

Exterior waterproofing, as the term suggests, involves the application of a barrier..

$70-$350 per linear ft.

EMERGENCY WATERPROOFING

Kitchener, ON sometimes experiences extreme weather. Extreme rainfall can cause..

$100-$300 per linear ft.

BACKWATER VALVE INSTALLATION

Backwater valves prevent sewer from flowing back to your home. This can cause flooding..

$1,000 to $3,000 per project.

FOUNDATION REPAIR

It is difficult to overstate the importance of a sound foundation – it is the base on which ..

$1,600-$3,200 per crack.

BASEMENT LOWERING

Do you want to make your basement or crawl space functional? Basement lowering..

$1,600-$3,200 per crack.

WEEPING TILE INSTALLATION

The combination of heavy rainfall and old homes characteristic of Kitchener, ON means..

$80 to $500 per linear ft.

WINDOW WELL INSTALLATION

Window well installation not only protects your home from water infiltration..

$3,000-$8,500+ per tile.

FRENCH DRAINS

If you have a problem with pooling water, French drains are one of the available solutions...

$20 to $60 per linear ft.

SUMP PUMP INSTALLATION

A sump pump helps you keep your home free from leaks, moisture accumulation,..

$560-$3,500 per pump.

BATTERY BACKUP PUMP

Battery backup pumps are used to provide backup power to sump pumps, effectively,.

$300-$700+ per pump.

DRAIN SNAKING AND CLEANING

It is not uncommon for main lines and sewer pipes to clog up every few years.,..

$500 to $3,000 per project.solutions in our arsenal include commercial drain cleaning and hydrojetting.

SEWER DRAIN CLEANING

Your sewer drain should be clog-free if it is to effectively carry waste water away from..

$75-$350 per project.

BACKFLOW PREVENTERS

To stop backflow, where sewage can come back up your pipes and into your basement, ..

$500 to $3,000 per project.

Cost of Basement Waterproofing in Kitchener

The cost of basement waterproofing in Kitchener depends on several important factors, including the type of waterproofing method, the extent of water intrusion, foundation condition, and site accessibility. At Direct Waterproofing Kitchener, we offer clear, competitive pricing and tailor every solution to fit your home’s specific needs and local soil conditions.

Here’s a breakdown of typical service costs for homes in the Kitchener area

Service	Estimated Cost (Kitchener)
Interior Waterproofing	$70 – $350 per linear foot
Exterior Waterproofing	$100 – $300 per linear foot
Foundation Crack Repair	$1,600 – $3,200 per crack
Sump Pump Installation	$900 – $3,500+
Battery Backup Pump System	$300 – $700+
French Drain Installation	$20 – $60 per linear foot
Weeping Tile Replacement	$80 – $500 per linear foot
Backwater Valve Installation	$1,000 – $3,000+
Window Well Installation	$3,000 – $8,500 per unit
Basement Lowering / Underpinning	$20,000 – $50,000+
Drain Snaking & Sewer Line Cleaning	$75 – $350 per visit
Mold Remediation with Moisture Control	$1,500 – $6,000+
Foundation Wall Bracing (e.g., I-beams)	$1,000 – $3,000+ per wall

Please note: Final pricing can vary based on your home’s layout, the level of excavation required, and the age and condition of the foundation.

Basement Flood Prevention Rebates in Kitchener

Homeowners in Kitchener may qualify for basement waterproofing rebates and financial aid through local and regional programs designed to reduce flood risk and save on upgrade costs.

Stormwater Credit Program
Offered by the City of Kitchener, this program provides up to 25% off stormwater fees for eligible non-residential properties that implement approved drainage or flood mitigation systems.
Rain Smart Neighbourhoods
Through Reep Green Solutions, homeowners can access free yard consultations and recommendations for rain gardens, tree planting, and other sustainable drainage solutions.
Ontario Renovates Program
The Region of Waterloo offers forgivable loans to eligible homeowners for essential repairs, including foundation waterproofing, mold remediation, and basement flood protection.

We Help You Apply

At Direct Waterproofing, we assist Kitchener residents with rebate applications during your free waterproofing inspection, ensuring you get the support you deserve.

Direct Waterproofing -
Call Us For An Estimate in Kitchener 647-931-6436

PROTECT YOUR INVESTMENT

Call a professional the moment you notice signs of water damage, as water can compromise the structural integrity of your home. Water leaks can cause rusting of metal belongings and can damage paper and wooden items. Kitchener, ON homes do not come cheap. When you hire us, you will have peace of mind knowing that your home is protected from water damage. If you are looking to sell your home and have water damage, this reduces the resale value of your home tremendously. At Direct Waterproofing, we fix all drainage problems.

ENSURE YOUR BASEMENT IS ALWAYS USABLE

Water damage can render your basement unusable. Mould and mildew common in basements with water damage can cause severe respiratory problems. Sewage problems can also cause foul odours. A liveable basement gives you much-needed extra space.

AVOID PROBLEMS WITH YOUR INSURER

Your homeowner’s insurance provider expects you to take due care to prevent flooding and water damage. Basement waterproofing should be left to a professional to avoid voiding manufacturer warranties and to prevent issues with your homeowner insurance provider.

Our Proven Basement Waterproofing Process in Kitchener

At Direct Waterproofing, we follow a comprehensive, step-by-step process designed to solve current water problems and prevent future basement leaks. Backed by 25+ years of experience and adherence to the Ontario Building Code, our process ensures each Kitchener home receives a customized, long-lasting solution—delivered by certified professionals who know the local soil and drainage challenges.

Step 1: Free Moisture Inspection & Detailed Quote

Every project begins with a free on-site inspection by a licensed waterproofing specialist. We examine:

Foundation walls, floor joints, and cold seams
Basement humidity levels and signs of mold or mildew
Wall cracks, efflorescence, water stains, and pooling
Existing sump pumps, backwater valves, and drainage systems

You’ll receive a written waterproofing estimate with a breakdown of services, system design, pricing, and warranty coverage.

Step 2: Root Cause Diagnosis & Custom Waterproofing Plan

Our team identifies the exact cause of your basement issue—whether it’s hydrostatic pressure, weeping tile failure, foundation cracks, or poor grading. Based on the diagnosis, we recommend either:

Interior waterproofing: Sump pump, vapor barrier, drainage channel
Exterior waterproofing: Excavation, membrane application, weeping tile replacement
Structural repair: Crack injection, wall anchors, or foundation underpinning

All plans are tailored to your Kitchener home’s layout, soil type, and risk level.

Step 3: Interior Preparation or Exterior Excavation

Depending on the chosen method and site accessibility:

Exterior Projects: We excavate down to the foundation footings, clean and prep the wall surface, and install a full moisture barrier system.
Interior Projects: We remove a narrow strip of flooring along the perimeter and install interior drainage and vapor protection systems.

We minimize disruption while maximizing protection.

Step 4: Crack Repair, Drainage & System Installation

With your foundation prepped, we begin multi-stage installation:

Crack Repair using high-pressure polyurethane or epoxy injection
Waterproof Membranes and drainage boards for wall protection
Weeping Tile Replacement, French Drains, and Sump Pump Installation
Battery Backup Systems and Backwater Valves for added safety

All components are installed by licensed technicians using commercial-grade waterproofing products.

Step 5: Clean-Up, Restoration & Final Walkthrough

Exterior backfilling with clean gravel to restore drainage and landscaping
Interior concrete restoration for a neat, finished look
Final system test and quality assurance inspection
A complete walkthrough and documentation package including warranty details and maintenance tips

From inspection to installation, every step is handled by experienced Kitchener waterproofing professionals. We guarantee durable results and peace of mind for years to come.

Insured And Licensed Kitchener Basement Waterproofing Contractors

Is your basement showing signs of dampness, musty odors, or water seepage after heavy rain? At Direct Waterproofing, we specialize in professional basement waterproofing in Kitchener, helping homeowners prevent costly water damage and protect their foundations. With over 25 years of experience, our licensed technicians use advanced techniques to solve even the most challenging moisture problems—ensuring your basement stays dry, safe, and mold-free year-round. Whether you’re dealing with foundation cracks, poor drainage, or high groundwater levels, we offer reliable and affordable solutions tailored to Kitchener’s unique soil and climate conditions.

Our skilled team uses high-quality materials and advanced techniques to provide tailored solutions for your home. In addition to waterproofing, we offer services like backflow prevention and basement lowering. Trust us to protect your home effectively!

Graphic showing customer testimonials about waterproofing services.

Image of waterproofing materials being applied.

Graphic showcasing 25 years of experience in waterproofing.

Why Kitchener Homeowners Choose Direct Waterproofing

For over 25 years, Direct Waterproofing has helped Kitchener residents protect their homes from flooding, moisture damage, and foundation deterioration. Our reputation is built on delivering local expertise, reliable craftsmanship, and long-term peace of mind.

Built for Kitchener’s Soil & Weather Conditions

Kitchener’s clay-heavy soil and freeze-thaw cycles can put enormous pressure on foundations. Our systems are engineered to manage shifting soil, heavy rainfall, and high groundwater—especially in neighborhoods near the Grand River or flood-prone zones like Doon South and Centreville.

Full-Service Waterproofing & Structural Repairs

We don’t just patch leaks—we provide complete basement protection. From exterior excavation and weeping tile replacement to sump pump systems, crack injection, and structural underpinning, we tailor each solution to your home’s unique foundation and drainage needs.

25-Year Transferable Warranty

Every waterproofing installation is backed by a 25-year workmanship warranty, fully transferable to future homeowners. This adds resale value while giving you confidence that your investment is protected for the long term.

Licensed, Insured & Code-Compliant

We are fully licensed across Ontario and familiar with Kitchener’s permitting and inspection processes. Our $25 million liability insurance means you’re covered in every scenario—from start to finish.

Fast, Transparent Communication

Our Kitchener-based team provides free inspections, honest quotes, and clear timelines—without pushy sales tactics. We’re available 24/7 for emergency service and responsive support.

Budget-Friendly Pricing

We work with you to design affordable solutions that fit your needs and qualify for available flood prevention rebates through the City of Kitchener or Region of Waterloo programs.

Latest Basement Waterproofing Projects in Kitchener, ON

At Direct Waterproofing, we take pride in delivering lasting solutions tailored to Kitchener’s unique soil and drainage conditions. Our Kitchener Waterproofing case studies include everything from resolving basement rain leak seepage to full-scale exterior waterproofing with foundation backfilling, weeping tile replacement, and the installation of new basement window wells. For interior solutions, we’ve implemented interior waterproofing systems, including interior drainage systems, vapor barriers, and sump pump installations to keep homes dry and healthy year-round.

Case Study: Crawl Space Encapsulation to Eliminate Moisture and Odor in Kitchener

Direct Waterproofing recently completed a full crawl space encapsulation for a Kitchener family struggling with persistent odors and damp conditions. The project included vapor barrier installation, drainage, and insulation upgrades to create a clean, dry environment.

Case Study: Sump Pump Installation to Prevent Basement Flooding in Kitchener

Direct Waterproofing installed a high-performance sump pump system for a Kitchener home facing water accumulation during heavy rainfall. The sealed pump basin and new discharge line now protect the basement from future flooding events.

Case Study: Structural Foundation Crack Repair for Settling Home in Kitchener

We recently completed a structural foundation crack repair for a Kitchener homeowner concerned about basement wall cracks and shifting floors. The repair involved epoxy injection, carbon fiber reinforcement, and exterior waterproofing to restore stability.

Choosing Interior vs. Exterior Waterproofing in Kitchener

Comparison Table:

Feature	Interior Waterproofing	Exterior Waterproofing
Cost	Lower	Higher
Disruption	Minimal	Requires excavation
Lifespan	10–15 years	25+ years
Use Case	Interior moisture	High groundwater zones

Need help choosing? We’ll recommend what’s best during your free consultation.

Advanced Foundation Protection & Basement Waterproofing in Kitchener

Kitchener’s urban landscape and soil composition can often lead to hydrostatic pressure buildup against residential foundations. We provide professional basement waterproofing in Kitchener, offering a range of services from heavy-duty exterior membranes to internal pressure-relief systems. Our goal is to secure your property against the elements, utilizing high-capacity drainage solutions that ensure your lower level remains a dry, functional space regardless of the groundwater levels in the Waterloo Region.

Frequently Asked Questions About Basement Waterproofing Kitchener

What are early signs that my basement needs waterproofing in Kitchener?

If you notice musty smells, peeling paint, mold growth, visible cracks in the walls or floor, or even high humidity levels after rain, these are strong indicators your basement needs waterproofing. Homes in Kitchener are especially prone to these issues due to clay-heavy soil and freeze-thaw cycles, which increase hydrostatic pressure on foundations.

Can I waterproof my basement if it’s already finished?

Yes. At Direct Waterproofing, we specialize in waterproofing solutions for finished or partially finished basements. Interior systems like perimeter drainage channels, vapor barriers, and sump pump installations are designed to be minimally invasive and protect existing renovations without complete tear-outs.

Is basement waterproofing covered by homeowner’s insurance in Kitchener?

Most homeowner’s insurance policies do not cover damage from water seepage unless you have additional coverage like overland water protection or sewer backup insurance. However, preventative waterproofing may help you qualify for lower premiums. We also help Kitchener homeowners apply for available city rebates and incentives.

How does waterproofing differ for older vs. newer homes in Kitchener?

Older homes often have outdated weeping tile systems, no exterior membranes, and porous foundations—making them more vulnerable to leaks. Newer homes may still face groundwater pressure, especially in high water table areas like Doon South. Our inspections consider the home’s age, foundation type, and neighborhood conditions to create a customized solution.

What maintenance is required after a basement waterproofing installation?

After installation, minimal maintenance is typically required. We recommend:

Annual sump pump testing
Gutter and downspout cleaning to prevent overflow
Checking basement walls for new cracks or moisture
Scheduling a periodic inspection every 3–5 years

Our team provides maintenance tips and optional follow-up plans after every installation.

Is it possible to stop a leaky basement without major excavation?

Yes, as a qualified company, we often recommend interior drainage systems for leaky basement issues. This method manages water from the inside and redirects it to a sump pump, allowing you to keep your outdoor landscaping and decks completely intact.

Does the City of Kitchener provide grants for flood prevention?

Kitchener residents may be eligible for the REEP House for Sustainable Living programs or regional flood subsidies. These often cover the installation of backwater valves and sump pump installation to protect homes from sewer backups and groundwater flooding during heavy rains.

What role do weeping tiles play in Kitchener’s clay-heavy soil?

Many areas in Kitchener have soil that retains a lot of moisture. Weeping tiles act as a drainage track at the base of your foundation; if they become clogged with silt or roots, water pressure builds up and causes leaks. We specialize in clearing or replacing these systems to ensure proper water flow.

Can professional foundation waterproofing improve my home’s air quality?

Absolutely. A wet basement is a breeding ground for mold and mildew, which can circulate allergens throughout your house. By investing in comprehensive foundation waterproofing, you eliminate the dampness at the source and create a much healthier living environment.

How much time does the average basement waterproofing Kitchener project take?

Most of our projects are completed within 1 to 3 days. We focus on efficient, high-quality work to ensure your home is secured as quickly as possible, whether we are performing a minor crack injection or a full-scale expert waterproofing system.

Basement Waterproofing in
Kitchener Reviews

Direct Basement Waterproofing Toronto

5.0

Based on 307 reviews

review us on

Callum Tyrrell

2 months ago

friendly team, very efficient and quick. Thank you.

IDK

2 months ago

excellent customer service and great workmanship no more water issues after heavy rain

Sara Shinwari

2 months ago

THE MILLION

2 months ago

it’s a great company with great workers i highly recommend

Raddish Moment

2 months ago

Quick response and fast repair work. The leak hasn’t returned since.👍

Chris Ho

3 months ago

Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!

Faye

4 months ago

We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!

Andrew Glavac

6 months ago

We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.

Shadan El Shafei

6 months ago

Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.

Valerie Stubbins

8 months ago

We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.

Mr T

1 year ago

Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.

Response from the owner

1 year ago

On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.

Avin Athari

1 year ago

We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.

Response from the owner

1 year ago

On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.

Paolo Tersigni

1 year ago

I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!

Response from the owner

1 year ago

Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.

John Hughes

1 year ago

Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.

Response from the owner

1 year ago

Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.

Alison LoBianco

1 year ago

Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!

Response from the owner

1 year ago

Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.

Suzana Majcen

1 year ago

Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!

Response from the owner

1 year ago

Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.

Daniel Batista

1 year ago

Great service Jack explained everything very satisfied with the work.
Thanks to your team .

Response from the owner

1 year ago

Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.

David M

1 year ago

The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.

Response from the owner

1 year ago

Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.

Steven Indrigo

1 year ago

Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.

Response from the owner

1 year ago

On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.

Jody Malone

1 year ago

This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****

Response from the owner

1 year ago

Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.

Abdulrasheed Muhammad usman

2 years ago

The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!

N Mosk

2 years ago

Professional crew, timely service, and no more leaks.

Olga Shmyrina

2 years ago

Great service! Our basement is dry even after heavy rains. Highly recommend!

Ella

2 years ago

Prompt service and high-quality work. No more worries about water damage. Thank you.

Michael Mao

2 years ago

Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.

Tracy Cheng

2 years ago

I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.

Dipin Dhingra ArriveSAFE Immigration

2 years ago

I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.

Wolston Lobo

2 years ago

Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!

PAUL W.

3 years ago

Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul

Matthew McKay

3 years ago

So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!