WATERPROOFING BASEMENTS SINCE 1995

Basement Waterproofing Hamilton

For over 25 years, Direct Waterproofing has helped homeowners across Hamilton’s diverse neighborhoods—from Ancaster to Stoney Creek—protect their basements from flooding and foundation damage. Our basement waterproofing Hamilton services are tailored to local conditions like clay soil, freeze-thaw cycles, and aging foundations. With specialized solutions and licensed experts, we deliver reliable results backed by a 25-year transferable warranty.

Got a leaky basement in your Hamilton home?

From hidden cracks to ongoing moisture intrusion that can compromise your foundation over time. At Direct Waterproofing, we provide reliable basement waterproofing and foundation repair solutions designed to stop water at the source and protect your home for the long run. If you’re noticing damp walls, musty smells, or visible leaks, don’t wait — reach out and get the expert help you need before the damage gets worse.

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The Most Qualified Basement Waterproofing Experts In Hamilton

Direct Waterproofing


At Direct Waterproofing, we take pride in being the leading experts for basement waterproofing in Ontario. Our team consists of highly qualified professionals who bring top-notch expertise to every project, ensuring a tailored and professional approach.

 

  • Ontario Plumbing License: F16194534
  • Mississauga Plumbing Contractor & Basement Waterproofing License: 2025 001668 TC
  • Mississauga Master Plumber License: 025 001445 TM
  • Toronto Master Plumbing License: T-95-4804177
  • Toronto Plumbing Contractor License: T94-5531005
  • Toronto Building Renovator License for 3 Trades:
    • Basement Waterproofing: T85-4953944
    • Underpinning: T85-4953944
    • Concrete Work: T85-4953944
  • Hamilton Plumbing Contractor & Basement waterproofing License: 27-000133
  • Hamilton Master Plumber License: 27-000118

 

These certifications underscore our commitment to excellence and our dedication to providing exceptional waterproofing solutions in the Hamilton area and beyond.

Award-Winning Basement Waterproofing in Hamilton!

Hiring a professional basement waterproofing company for your Hamilton property is a wise investment. Experienced waterproofing experts can accurately identify and resolve issues that a DIY approach may overlook.

At Direct Waterproofing, our skilled contractors assess each situation thoroughly to provide effective solutions that address the root causes, not just the symptoms. We recognize that each client has unique needs, and we tailor our services to meet those requirements.

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Why Hamilton Homes Face Unique Risks from Water Damage

Hamilton’s geography and history create a “perfect storm” for foundation issues. From the intense hydrostatic pressure along the Niagara Escarpment to the aging infrastructure of the lower city, local properties face environmental stresses that most GTA homes don’t. When searching for basement waterproofing near me, it is crucial to understand these primary risk factors affecting Hamilton foundations:

• The “Mountain Runoff” Effect: Homes located below the Escarpment are subject to massive amounts of groundwater gravity-feeding toward their foundations. During heavy 2026 spring thaws, this runoff creates immense pressure that forces water through even the smallest hairline cracks in your concrete.

• Heavy Clay & Shale Composition: Much of the Hamilton soil is composed of dense clay and Queenston Shale. These materials hold water like a sponge rather than letting it drain, keeping your foundation walls in a constant state of “soaking,” which leads to long-term structural weakening and musty odors.

• Combined Sewer Systems: Many established Hamilton neighborhoods still rely on older combined sewer systems. During the extreme weather events we’ve seen recently, these systems can become overwhelmed, leading to high-pressure sewer backups into residential basements—making backwater valves a necessity rather than an option.

• Aging Weeping Tiles: A large percentage of Hamilton’s housing stock was built using clay or “Big O” weeping tiles that have a 40-50 year lifespan. For many local homes, these systems have already collapsed or filled with silt, leaving the foundation with zero protection against rising water tables.

Basement Waterproofing Services Available In Hamilton

You can count on Direct Waterproofing to handle all your basement leak issues. We provide a wide range of basement waterproofing services in Hamilton. Many homeowners can attest that we are good at what we do. Before we start working on your home, we begin with a detailed free consultation:

EXTERIOR WATERPROOFING HAMILTON

Our exterior waterproofing in Hamilton creates a permanent barrier around your foundation.

$100-$300 per linear ft.
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INTERIOR WATERPROOFING HAMILTON

Interior waterproofing in Hamilton redirects moisture away from your foundation walls and floor.

$70-$350 per linear ft.
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EMERGENCY WATERPROOFING HAMILTON

Our emergency waterproofing in Hamilton stops water damage fast when flooding strikes your home.

$100-$300 per linear ft.
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BACKWATER VALVE INSTALLATION HAMILTON

Backwater valve installation in Hamilton prevents sewage from reversing into your basement.

$1,000 to $3,000 per project.
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FOUNDATION REPAIR HAMILTON

Our foundation repair in Hamilton restores cracked and deteriorating walls to structural integrity.

$1,600-$3,200 per crack.
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BASEMENT LOWERING HAMILTON

Basement lowering in Hamilton increases ceiling height, transforming unused space into living area.

$80 to $500 per linear ft.
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WEEPING TILE INSTALLATION HAMILTON

Weeping tile installation in Hamilton redirects groundwater away from your foundation walls.

$80 to $500 per linear ft.
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WINDOW WELL INSTALLATION HAMILTON

Window well installation in Hamilton protects basement windows from water infiltration and debris.

$1700-$3800 per window well.
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FRENCH DRAINS HAMILTON

French drains in Hamilton intercept groundwater and redirect it safely away from your foundation.

$20 to $60 per linear ft.
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SUMP PUMP INSTALLATION HAMILTON

Sump pump installation in Hamilton automatically discharges groundwater before it floods your basement.

$560-$3,500 per pump.
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BATTERY BACKUP PUMP HAMILTON

A battery backup pump in Hamilton keeps your waterproofing system running during power outages.

$300-$700+ per pump.
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BACKFLOW PREVENTERS HAMILTON

Backflow preventer installation in Hamilton stops sewage from reversing into your basement drains.

$500 to $3,000 per project.
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DRAIN SNAKING AND CLEANING HAMILTON

Drain snaking and cleaning in Hamilton clears blockages and restores proper flow to your drains.

$75-$350 per project.
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DRAIN REPAIR HAMILTON

Drain repair in Hamilton fixes damaged, collapsed, or leaking pipes before they cause basement flooding.

$75-$350 per project.
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Cost of Basement Waterproofing in Hamilton

The price depends on your home’s foundation type, the severity of water intrusion, and the waterproofing method required. Hamilton homes — particularly older builds in the Mountain, East End, and Ancaster — often have unique structural characteristics that affect the scope of work. Here’s a breakdown of typical costs for homeowners in the Hamilton area:

Average Basement Waterproofing Costs in Hamilton

Service Type Estimated Price Range
Exterior Basement Waterproofing $100 – $300 per linear foot
Interior Basement Waterproofing $70 – $350 per linear foot
Foundation Crack Repair $1,600 – $3,200 per crack
Sump Pump Installation $560 – $3,500 per pump
Battery Backup Sump Pump $300 – $700+ per pump
Backwater Valve Installation $1,000 – $3,000 per project
Weeping Tile Installation $80 – $500 per linear foot
Window Well Installation $3,000 – $8,500+ per tile
French Drain Installation $20 – $60 per linear foot
Drain Snaking & Cleaning $75 – $350 per project

Need Emergency Basement Waterproofing? We’re Here To Help!

When water gets into your basement, quick action matters. Our team responds promptly to assess the situation and stop the damage before it gets worse. We provide a free on-site estimate, clear recommendations, and reliable solutions tailored to your home.

As fully licensed contractors, we stand behind our work with a 25-year warranty and transparent pricing< — no surprises. You can count on us to get the job done properly and on time, so your basement stays dry and protected.



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Direct Waterproofing -
Call Us For A Free On-Site Estimate in Hamilton 416-639-2328

Being Proactive, Not Reactive

Waiting for a problem to arise, especially with basement water issues, can lead to expensive repairs. Small signs, like cracking, can escalate and cause significant internal damage. Addressing these issues early is the most cost-effective approach.

Basement Flood Prevention

Hiring experienced professionals provides peace of mind. With the licensed team at Direct Waterproofing, you can trust that your basement waterproofing system will effectively prevent flooding and other damages. We’re here to answer any questions about our services and materials.

Basement Waterproofing in Hamilton

Effective waterproofing minimizes the risks of flooding and leaks, allowing you to fully utilize your basement. If you need reliable waterproofing services in Hamilton, Direct Waterproofing is your trusted partner. Whether dealing with extensive leaks or safeguarding against potential moisture, our experts can transform damp basements into attractive, usable spaces.

Why You Might Need Basement Waterproofing

Regardless of whether your basement is finished or unfinished, waterproofing is essential for protecting your foundation and preventing moisture intrusion. Water can enter through pooling rainwater or groundwater, leading to damage if left unaddressed. If you notice signs of water damage, it’s crucial to contact a professional waterproofing company.

Identifying Basement Waterproofing Problems

Direct Waterproofing offers a free inspection to locate water entry points in your basement. Common issues include leaks over the foundation wall, cracks in the foundation, basement windows, tie rods, clogged weeping tiles, and faulty water or sewer pipes. We also inspect floor cracks, joints, drains, sump pump lids, and mortar joints to keep your basement protected.

Fully Personalized Basement Waterproofing in Hamilton

With over 25 years of experience, Direct Waterproofing helps homeowners keep their properties safe and dry. For a lasting solution to water damage, contact us today for a free consultation.

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Why Choose Direct Waterproofing

Best Exterior And Interior Basement Waterproofing In Hamilton
Customer Satisfaction Guaranteed
Waterproofing and Foundation Repair Services in Hamilton that Make Positive Impact.
Over 25 Years of Experience
Dedicated and trained team of technicians with 25 years of experience in basement waterproofing.
Providing Service in GTA
25 years of service in Hamilton and GTA.
Reasonable Pricing
Excellent basement waterproofing services in Hamilton at affordable price. We have everything you need within your budget.
Experienced Team
Our skilled and licensed team will use their skills and knowledge in order to provide you with the best basement waterproofing service in Hamilton.
Warranty
You can expect high-quality basement waterproofing services along with up to 25 years warranty.
Exclusive Materials
We will take care of the basement waterproofing services and the quality materials you can choose from.
24/7 Customer Support
We are always available to answer your questions and offer necessary support.

Basement Waterproofing Rebates & Grants in Hamilton

Save on Waterproofing with Hamilton Flood Protection Incentives

If you’re a homeowner in Hamilton, you may be eligible for financial rebates and grants updated for 2026 that help cover the cost of waterproofing and flood prevention upgrades. Programs like the Protective Plumbing Program (PPP) offer valuable incentives to make your home more flood-resistant—while saving you thousands on essential upgrades.

2026 Available Rebates May Cover:

  • Backwater Valve: Up to $2,000 for installation to prevent sewer backup.
  • Sump Pump: Up to $2,000 to assist with water removal systems.
  • Foundation Drainage: Subsidies for disconnecting downspouts and weeping tile redirection.
  • Combined Protection: Maximum grant totals reaching up to $5,000 for eligible properties.

By working with licensed specialists like Direct Waterproofing, you ensure your project meets all municipal technical requirements—maximizing your rebate eligibility and ensuring a smooth application process.



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Latest Basement Waterproofing Projects in Hamilton, ON

Discover the excellence of Direct Waterproofing through our latest completed projects in Hamilton, Ontario. We are proud to showcase our recent work, reflecting our commitment to delivering outstanding waterproofing solutions to homeowners across the city.

Case Study: Exterior Waterproofing to Eliminate Basement Flooding in Hamilton

Direct Waterproofing recently completed a full exterior waterproofing system for a Hamilton home suffering from chronic basement flooding. The project included excavation, crack sealing, membrane application, and a new weeping tile system.
Read More

Case Study: Basement Lowering for Added Living Space in Hamilton

We successfully completed a basement lowering project in a Hamilton century home to increase headroom and create a livable basement unit. The work involved structural underpinning, slab pouring, and waterproofing—all done to code and permit-approved.
Read More

Case Study: Drain Snaking and Cleaning to Resolve Repeated Backups in Hamilton

Direct Waterproofing provided emergency drain snaking and hydro jet cleaning services for a Hamilton residence facing recurring basement backups. A camera inspection revealed root intrusion, which was fully cleared and resolved within 24 hours.
Read More

Understanding Hamilton’s Basement Waterproofing Codes & Permits

When it comes to basement waterproofing in Hamilton, compliance with local building codes and permit requirements is essential. These regulations are enforced by the City of Hamilton’s Building Division, and failing to follow these guidelines can lead to costly fines, ineligibility for rebate programs (like the Protective Plumbing Program), drainage issues, or even voided warranties—especially when dealing with major upgrades like excavation or foundation reinforcement.

 

Key Hamilton Building Code Requirements for Waterproofing Projects:

 

1. Building Permits
A permit is typically required for:

  • Foundation wall repairs or reinforcement
  • Exterior waterproofing involving excavation
  • Basement underpinning or lowering
  • Major alterations to foundation drainage or plumbing systems

Apply through the Hamilton Building Division and include all relevant site plans and contractor details.

Hamilton Waterproofing Regulations

2. Backwater Valve Installation
The Protective Plumbing Program recommends installing backwater valves to prevent sewage backups during storm events. Installations must meet municipal plumbing standards, and only approved contractors may qualify your home for rebates.

3. Sump Pump Compliance
Hamilton building code requires that sump pumps:

  • Discharge water to a suitable location (not onto neighboring properties or sidewalks)
  • Include a check valve to prevent backflow
  • Are not connected to the sanitary sewer system

4. Foundation Drainage Systems
Systems such as weeping tiles or French drains must be installed with proper slope, discharge direction, and materials approved by the Ontario Building Code. Older clay or concrete pipes often need to be replaced with perforated PVC for compliance.

5. Environmental Guidelines
Excavation work must minimize soil disturbance, and waterproofing materials should be non-toxic and environmentally safe where applicable. Hamilton promotes sustainability during home renovation projects.

Why Hamilton Basements Leak — And What To Do About It

Hamilton’s older housing stock, clay-heavy soil, and position at the base of the Niagara Escarpment create a specific set of conditions that put basements under real pressure year-round. Understanding what’s causing your problem is the first step to fixing it permanently.

Every spring, the escarpment channels a large volume of meltwater downhill toward Hamilton neighbourhoods. For homes in the Mountain, East End, and Ancaster, that surge often overwhelms aging weeping tile systems — and ends up in your basement. We’ve written a detailed guide on how snowmelt leads to basement leaks and how to prevent it
if you want to understand what’s happening under your foundation each spring.

Another common issue Hamilton homeowners often misread is water coming over the top of the foundation wall. When surface drainage is poor or downspouts direct runoff toward the house, water pools against the foundation and rises — it’s a grading problem just as much as a waterproofing one. Read more about the reasons water comes over the top of your foundation wall and what can be done to stop it.

Finally, Hamilton’s freeze-thaw cycles do quiet damage to foundation cracks every winter. A hairline crack in October can become a water entry point by March. If you’ve spotted something and you’re not sure whether it’s serious, our guide on how to tell if foundation cracks are expanding walks you through exactly what to look for before a small crack becomes a structural problem.

Professional Waterproofing for Hamilton Neighborhoods

Hamilton’s unique geography—stretching from the shores of Lake Ontario to the heights of the Niagara Escarpment—creates diverse drainage challenges for homeowners. When searching for basement waterproofing near me, it is essential to work with a team that understands the local infrastructure and water table of these specific Hamilton areas:

• The Mountain (Ancaster & Westcliffe): Properties atop the Escarpment often sit on thin soil over bedrock, leading to significant hydrostatic pressure. We specialize in interior drainage systems and heavy-duty sump pumps to manage water that can’t naturally soak into the ground.

• Lower City & North End: Older homes in the historic core often have original brick or stone foundations. We provide delicate yet robust exterior “peel-and-stick” membranes to block moisture from entering these porous materials.

• Stoney Creek & Winona: With high-density new builds and clay-heavy soil, we focus on foundation crack repairs and backwater valve installations to prevent sewer backups during heavy lakeside storms.

• Dundas & Westdale: Homes in these valley areas deal with significant runoff from surrounding hills. We implement custom French drains and weeping tile replacements to divert valley water safely away from your basement.

Protect Your Family from Hidden Mold Health Risks

A damp basement is more than just a structural issue; it’s a direct threat to your home’s air quality and your family’s health. When moisture is trapped behind walls, it creates a breeding ground for toxic mold spores that can spread throughout your entire house. With professional basement waterproofing Hamilton, you can stop moisture at the source and protect your home, creating a safer and healthier environment for your loved ones.

• Respiratory Protection: Mold exposure is a leading trigger for asthma, chronic coughing, and severe allergic reactions. By sealing your foundation, you eliminate the dampness that allows these irritants to thrive.

• Neurological Well-being: Persistent musty odors and toxic black mold have been linked to “brain fog,” headaches, and fatigue. Waterproofing ensures your basement air remains fresh and clean.

• Long-term Structural Hygiene: Mold eats away at organic materials like wood and drywall. Our waterproofing solutions stop fungal growth before it can compromise the very bones of your home.

Frequently Asked Questions (FAQs) About Basement Waterproofing Hamilton

Warning signs of basement water problems in Hamilton include musty odors, white efflorescence on walls, peeling paint, mold growth, cracked foundation walls, and water pooling after heavy rain. Some issues may seem small at first—like dampness on floor edges—but these often indicate larger problems caused by poor exterior grading, weeping tile failure, or high groundwater pressure. If you notice any of these symptoms, it's time to book a professional basement waterproofing inspection before damage worsens or mold spreads.

Clay soil is one of the biggest contributors to foundation problems in Hamilton. It absorbs water like a sponge, expands when wet, and contracts when dry. This constant movement creates stress on foundation walls, leading to cracks and gaps where water can infiltrate. Homes near escarpment areas or with poor grading are especially vulnerable. At Direct Waterproofing, we design systems specifically for clay-heavy environments, such as weeping tile upgrades, exterior membranes, and sump pump systems that relieve soil pressure and redirect water safely away from your home.

Interior waterproofing is a method of managing water after it enters your basement. It includes installing perimeter drainage channels, vapor barriers, and sump pumps that collect and redirect incoming moisture. It's a cost-effective solution for finished basements or areas with limited exterior access.

Exterior waterproofing prevents water from reaching your foundation in the first place. This involves excavating around the home's perimeter, sealing the foundation walls with waterproof membranes, and installing or replacing weeping tiles. While more labor-intensive, it offers the most permanent solution, especially for homes with chronic water issues or aging foundations.

Direct Waterproofing always aims to minimize disruption. During exterior waterproofing, we carefully excavate and restore landscaping with clean backfill and gravel. For interior systems, we remove only a narrow strip of basement flooring to install drainage channels and vapor barriers. Finished basements can often be waterproofed with minimal visible impact. After installation, we restore surfaces and perform a full clean-up. Homeowners are guided through the process from start to finish to ensure expectations are met.

When installed by licensed professionals using quality materials, basement waterproofing can last 25 years or more. At Direct Waterproofing, all our systems are designed with longevity in mind and come with a 25-year transferable warranty. We use high-grade membranes, reinforced sump pumps, and proven crack injection methods to ensure durability. That said, ongoing maintenance (e.g., sump pump checks, downspout extensions) helps extend system life and performance.

While small cracks or moisture barriers can be DIY projects, most effective basement waterproofing requires professional assessment, excavation, and drainage installation—especially in Hamilton, where soil movement and rainfall patterns complicate things. DIY attempts often fail to address root causes, and improper installations can void rebates or insurance claims. Licensed professionals ensure code compliance, quality workmanship, and long-term peace of mind.

It’s easy. Simply call us at 416-639-2328 or fill out the estimate form on this page. One of our licensed inspectors will visit your Hamilton home for a free, no-obligation waterproofing assessment. We’ll inspect your foundation, test moisture levels, identify leak sources, and provide a detailed quote with options. Whether you’re in the Mountain, East End, or Downtown Core, we’re just a call away from helping you protect your home.

Yes—especially in flood-prone areas of East Hamilton and neighborhoods near ravines or natural low points. The rapid snowmelt and rising groundwater levels during spring can cause significant basement flooding. A properly installed sump pump helps redirect excess water away from your foundation before it enters your home.

Yes. Hamilton residents may qualify for financial assistance through the city's Protective Plumbing Program, which helps cover the cost of sump pump installation, backwater valves, foundation drainage upgrades, and more. To be eligible, work must be completed by an approved contractor like Direct Waterproofing and comply with local plumbing regulations.

Older homes in Hamilton—especially in areas like Durand, Kirkendall, and Stinson—often show early signs of water damage such as:

  • Musty odors
  • Peeling or bubbling paint
  • Cracks in foundation walls or basement floors
  • White, chalky residue (efflorescence) on masonry 

These signs indicate moisture intrusion and should be addressed promptly to prevent structural deterioration and mold growth.

Direct Waterproofing is one of Hamilton's most trusted basement waterproofing contractors, serving the area for over 25 years. We hold a Hamilton Plumbing Contractor & Basement Waterproofing License (27-000133) and a Hamilton Master Plumber License (27-000118), ensuring every job meets local code. Our work is backed by a 25-year transferable warranty and a 5.0 rating across 251 Google reviews.

If you notice water in your basement, avoid using electrical equipment near the affected area and move valuables to dry ground. Document the damage with photos, then call a licensed waterproofing contractor as soon as possible — delays allow mold to develop within 24–48 hours. Direct Waterproofing offers free inspections in Hamilton and can often dispatch same-day for urgent situations.

Look for a contractor with valid Hamilton-specific licensing, verifiable reviews, and a written warranty. Avoid anyone who provides a quote without a proper inspection, or who pressures you into signing on the spot. Direct Waterproofing holds active Hamilton plumbing and waterproofing licenses, carries WSIB coverage, and has earned hundreds of verified 5-star reviews from Hamilton homeowners — including consistent praise for transparency and fair pricing.

Most basement leaks in Hamilton can be assessed same-day and repaired within one to two days, depending on the method required. Interior waterproofing and crack injections are typically completed in a single visit, while exterior waterproofing involving excavation may take two to three days. For emergencies, Direct Waterproofing prioritizes rapid dispatch across Hamilton and surrounding areas.

Exterior basement waterproofing in Hamilton typically costs between $100 and $300 per linear foot, depending on your foundation type, depth of excavation, and soil conditions. A full-perimeter exterior waterproofing job on an average Hamilton home generally ranges from $15,000 to $30,000. Direct Waterproofing provides free, no-obligation estimates so you know the exact cost before any work begins — with no hidden fees.

Basement Waterproofing in
Hamilton Reviews

Direct Basement Waterproofing Toronto place picture
5.0
Based on 307 reviews
Callum Tyrrell profile picture
Callum Tyrrell
2 months ago
friendly team, very efficient and quick. Thank you.
IDK profile picture
IDK
2 months ago
excellent customer service and great workmanship no more water issues after heavy rain
Sara Shinwari profile picture
Sara Shinwari
2 months ago
THE MILLION profile picture
THE MILLION
2 months ago
it’s a great company with great workers i highly recommend
Raddish Moment profile picture
Raddish Moment
2 months ago
Quick response and fast repair work. The leak hasn’t returned since.👍
Chris Ho profile picture
Chris Ho
3 months ago
Working with Jack and the team were great. They were all friendly, answered all questions and responds very quickly. Jack in particular is very communicative and ensures all needs are met and questions are answered. The team that did the job worked quickly and ensured the area was clean afterwards. Highly recommend!
Faye profile picture
Faye
4 months ago
We had a great experience working with Direct Waterproofing on our exterior waterproofing project. Terry, the project manager, was very knowledgeable and took the time to clearly explain the situation and the recommended solution. The estimate was accurate and the work was completed in two days as expected.

The two-person crew arrived on time each day and worked efficiently throughout the project. They were professional and the finished work looks very well done. Overall, we're very happy with how everything turned out. Thank you, Terry and Direct Waterproofing Team!
Andrew Glavac profile picture
Andrew Glavac
6 months ago
We recently had waterproofing work done in our basement by Direct Waterproofing, and we’re truly so pleased with the entire experience. Terry Lisevych and his crew were not only highly professional, but also friendly, respectful, and clearly took pride in their work. The quality was excellent, everything was completed on time, and they kept the job site spotless from start to finish.

From the very beginning, Terry was reassuring and took the time to explain everything clearly, which gave us a lot of confidence moving forward. He truly delivered on everything he promised, and the results speak for themselves.

What really stood out was Terry’s knowledge, honesty, and straightforward approach—it made the whole process feel easy and stress-free. It’s clear he genuinely cares about doing the job right.

We’re very grateful for their work and would wholeheartedly recommend Direct Waterproofing to anyone looking for reliable, high-quality service.
Shadan El Shafei profile picture
Shadan El Shafei
6 months ago
Excellent service from start to finish. The inspection was very thorough and the technician answered all my questions patiently. The repair crew arrived on time and worked hard the entire day. They were respectful of my property and made sure everything was clean when the job was finished. After the waterproofing work was completed, the difference was immediately noticeable. Even during strong rainstorms the basement stays completely dry.
Valerie Stubbins profile picture
Valerie Stubbins
8 months ago
We had a great experience with Direct Waterproofing. We contacted Terry on January 5 and he came out the very next morning to assess a foundation crack in our 1980s home. He provided a detailed quote later that same day.

Despite very cold weather and snow to clear, Thomas and John completed the repair on January 19 after the utility lines were marked. They did a great job and left the area clean. Terry provided photos taken throughout the repair and a lifetime warranty.

We also used Direct Waterproofing in 2024 for a window well drainage repair and another foundation crack with the same high-quality service. Highly recommend.
Mr T profile picture
Mr T
1 year ago
Thank you Jack ,Terry & workers Nick and Vasyl. Quality materials & quality work. Attention to detail. Great team.
Response from the owner
1 year ago
On behalf of Terry and Jack, we want to thank you for such a great testimony.It has been a pleasure working for you.
Avin Athari profile picture
Avin Athari
1 year ago
We had a great experience with this company for our waterproofing project. Everything was completed on time and exactly according to plan. Throughout the process, Greg, Terry, Thomas, and Max were all friendly, professional, hardworking, and a pleasure to work with. Thank you for making the process so smooth! We really hope their solution will keep us worry-free for the long run.
Response from the owner
1 year ago
On behalf of Greg, Terry and the crew, we want to thank you for such a great review. Your experience is very important to us. It has been a pleasure working with you.
Paolo Tersigni profile picture
Paolo Tersigni
1 year ago
I couldn’t be happier with the results. Terry and his team were professional, efficient, and clearly experienced. From the initial inspection to the final walkthrough, they explained every step and made sure I understood the process. The work was completed on time, with no mess left behind, and most importantly — no more water issues! I feel confident and secure knowing my home is protected. Highly recommend to anyone looking for quality waterproofing!
Response from the owner
1 year ago
Dear Paolo, thank you so much for such a great testimony. It has been a pleasure working with you.
John Hughes profile picture
John Hughes
1 year ago
Excellent work at a reasonable price. They job started on time in the morning and completed the work by 6.00pm thanks to an Incredibly hard working team. Project manager Jack could not have been more helpful.
Response from the owner
1 year ago
Thank you, John, for your positive feedback! We're delighted to hear that you found our work excellent and reasonably priced. It's fantastic to know that the project started on time and was completed efficiently by our hardworking team. Jack always strives to be as helpful as possible, and we're glad he made a positive impact on your experience. If you need any further assistance in the future, please feel free to reach out.
Alison LoBianco profile picture
Alison LoBianco
1 year ago
Would highly recommend Direct Waterproofing. Terry and his crew were professional, worked fast and did a great job. Fair pricing for interior waterproofing- sump pump and bench installation. Terry took the time to explain all of our questions. We plan to use them again to install a back flow valve.
Just had the back flow valve installed. Terry and team were quick and professional. We would highly recommend and would definitely use again for any future waterproofing needs!
Response from the owner
1 year ago
Thank you, Alison, for your glowing review and recommendation! We're delighted to hear that Terry and the crew provided you with professional and efficient service for both the interior waterproofing and backflow valve installation. It's fantastic that Terry took the time to address all your questions, ensuring you felt informed throughout the process. Your satisfaction with our fair pricing and quality work means a lot to us. We look forward to assisting you with any future waterproofing needs.
Suzana Majcen profile picture
Suzana Majcen
1 year ago
Direct Waterproofing company was amazing. From the 1st interaction, where Greg came to see my basement leak issue, to final day when it was completed. Greg was able to provide a quote right after he inspected the outside and inside the house. Their price was very competitive. They arranged for the "locate service" by City of Toronto. They came when they said they will come. When they discovered that what was under the porch was not what they at first thought, they quickly came up with a second solution, that was still close to the initial quote. The whole activity was lead by Terry. I don't know who the initial crew was, but second crew was Roman and Walter. They worked very hard, and were super careful and tidy. They dug over 25 feet around the front and side of the house, waterproofed the foundation, added weeping tile and cleaned up really well. They also dug a big hole for a sump pump in a tiny space of the furnace room corner without any issues. Now you can't even tell there is a sump pump there. Terry also came a few days later to do some touch ups! They were awesome! I would recommend them to anyone that is looking for a great experience and good workmanship!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
1 year ago
Dear Suzana, on behalf of Terry, Greg and the crew, we want to thank you for such an amazing review. It has been a pleasure working for you.
Daniel Batista profile picture
Daniel Batista
1 year ago
Great service Jack explained everything very satisfied with the work.
Thanks to your team .
Response from the owner
1 year ago
Thank you, Daniel, for such a great feedback. It has been a pleasure working with you.
David M profile picture
David M
1 year ago
The Directwaterproofing team were amazing, got right to it and worked till it was done. They were hardworking and great to get along with. Thanks John, George, Faro and Terry.
Response from the owner
1 year ago
Dear David, on behalf of Terry and the entire Direct Waterproofing Team, we want to thank you for such a great testimony. John, George and Faro are a very hardworking guys and your positive review will benefit their motivation.It has been a pleasure working with you.
Steven Indrigo profile picture
Steven Indrigo
1 year ago
Walter, Roman, Dima, and Terry from Direct Waterproofing did an excellent job on our exterior waterproofing and sump pump installation. It was a challenging job, as they had to undermine our back extension and work in a narrow alley with little room to move. They were professional, polite, skilled, and hard working. Highly recommend.
Response from the owner
1 year ago
On behalf of the crew and entire Direct Waterproofing Team, we want to thank you for such a wonderful feedback. It has been a pleasure working with you.
Jody Malone profile picture
Jody Malone
1 year ago
This company is FANTASTIC. Terry and his team worked so hard every day. And to finish the job, they returned on the weekend. His team members are strong and physically fit. Terry returns all calls promptly and explains everything respectfully and comprehensively. I recommended them to a friend and she found the exact same thing. They know what a good hard day's work looks like! *****
Response from the owner
1 year ago
Thank you, Jody, for such a great review. We really appreciate it as it motivates us to continue deliver a great service and improve along the way.It has been a pleasure working with you.
The team ensured that everything was correctly sealed and effectively repaired the leak. Even with the intense downpour, my basement is now totally dry. The fact that they cleaned and organised everything afterwards is the finest part. I heartily suggest them for any leaky basement problems!
N Mosk profile picture
N Mosk
2 years ago
Professional crew, timely service, and no more leaks.
Olga Shmyrina profile picture
Olga Shmyrina
2 years ago
Great service! Our basement is dry even after heavy rains. Highly recommend!
Ella profile picture
Ella
2 years ago
Prompt service and high-quality work. No more worries about water damage. Thank you.
Michael Mao profile picture
Michael Mao
2 years ago
Job was well done and Terry assisted and explained to me through out the process from the beginning to the end.
Tracy Cheng profile picture
Tracy Cheng
2 years ago
I don’t typically write reviews but I’ve had a few experiences with Direct Waterproofing now and wanted to call Terry and his crew out for their great work. They are efficient, clean, and Terry is very communicative and responsive.

DW completed the exterior and partial interior waterproofing on our semi and they were very respectful of the space in always keeping it tidy and clean. And it was nice to have people show up when they say they would and finish on time. Shortly after, we had an issue with dampness in our basement and Terry came out immediately to check on the issue (turned out it wasn’t related to the waterproofing). So when it came time to filling the cement in, I didn’t hesitate reaching back out to Terry versus looking for a different company to do the work. They were able to fit the job in shortly after I reached out and they’ll be coming by again to help reroute my sump pump line. All in all, I wish all other contractors were as responsive and easy to work with as Terry.
I had a water leakage issue in the basement after every rain for the last 2 years, but never found the root cause. This time I contacted Direct Waterproofing. Terry came in and checked and provided in depth plan on how to fix the foundation crack issue from outside. He was continuously in touch with me all these days and made me feel confident with the choice of solution seeing the cost involved (C$2000). And today, TERRY and his 2 very hard working team mates, JOHN and THOMAS, came in and dig the whole soil almost 7-8 feet, did all the treatment and re-filled everything in just 8 hours. I was there watching the whole process, and I can say I felt very satisfied with the hard work they put into this project. The price was worth it, but most importantly I got peace of mind now. I would highly recommend Terry and his team for any waterproofing work. They are very genuine and will not try to sell you unnecessary services. And they also give 25 years warranty.
Wolston Lobo profile picture
Wolston Lobo
2 years ago
Terry from Direct waterproofing is one of the best professionals I've met. And I don't say it lightly. We needed a sump pump and backup battery pump + discharge pipe.
Terry took the time to brainstorm ideas on where the discharge pipe should go so we don't cycle back the water into our sump pit.

Before installation he took out a lot of garbage that was in the sump pit. He took out plant roots that had grown from underground.

Terry not only installed both pumps and a discharge pipe but came twice and made sure we got everything needed to receive the city rebate.

After each work was done he took the time to clean the debris as well. This is what I call a true professional. You can tell pretty quickly that Terry really cares about the customer. Would highly recommend. 5 stars!
PAUL W. profile picture
PAUL W.
3 years ago
Thank you to Terry and his wonderful team at Direct Waterproofing . They fixed our water issue in the basement with amazing professionalism. They got the job done and was finished in a very good amount of time . They made sure everything was tidy and finished right . The cost was also reasonable . As you know when you have water coming into your home it can be very upsetting, but Terry was very reassuring and made the process very easy and positive .
Thank you Terry and crew !
Christina and Paul
Matthew McKay profile picture
Matthew McKay
3 years ago
So happy to be able to write another 5 star review for Direct Waterproofing! The team had done some some work for me a couple of years ago (basement inside waterproofing and installing a sump pump - which has been working fabulously!) and while they were here, they applied some concrete parging around my home to seal the area between the foundation and the bottom of the home. Due to weather it had cracked a bit and when I called Terry to see if they could come back and seal it again he was more than willing to help! Although this is a very busy season for them, Terry himself came and did the job. He was so pleasant and thorough and now everything is sealed up before the winter. And … he did it free of charge! I’m very impressed with Terry and his team. Would highly recommend! Thanks!



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