Customer Testimonials – Read What Our Customers Are Saying About Us

waterproofing our basement

★★★★★
5 5 1
I could not recommend Direct Waterproofing more. I would give them an 11 out of 10. The owner, Dominic, was a pleasure to work with. He was a very honest and decent person. We ran into an unexpected problem with footing position of our neighbour's home, which made the orginal plan unworkable. Dominic came up with an alternative workaround plan which was more time consuming for their workers and much more costly. While I'm sure many companies would have soaked us for a lot more money, Direct Waterproofing did the extra work at no extra cost to us. We felt extremely lucky to have chosen Direct Waterproofing for our waterproofing. I can't recommend them highly enough!

Interior and exterior waterproofing

★★★★★
5 5 1
I called few companies in for an estimate but decided to go ahead with Rami from Direct Waterproofing, He took his time to explain everything in details and most importantly always pick up his phone when I called even on weekends, the crew of 3 Ukrainian men where also very clean polite and respectful of our property. I would highly recommend Direct Waterproofing in the future.

Exterior Waterproofing

★★★★★
5 5 1
AN AMAZING company!!! From start to finish Andrew and his team did a fantastic job in waterproofing one side of our house. They showed up each day on time, were always happy to answer any questions we had, kept the work site clean and tidy, took great pride in their work and even went the extra mile in adjusting the top soil level at the front of our house! I can't say enough about this company and their professional and friendly manner. I would recommend them to anyone I know. Many many thanks to Andrew and his team for your excellent work!!!

Waterproofing Basement

★★★★★
5 5 1
Very clean, very efficient, very professional. Very impressed. Did the job in a timely manner. They exceeded my expectation Glad to report that the leaks we had have stopped now.

Exterior Waterproofing, Two Window Wells And Sump Pump Installation

★★★★★
5 5 1
This is the best company ever. We had exterior waterproofing done to one side of our house. The crew Ihor,Vlad, Andrew and others showed up everyday on time and worked so hard. They took extra care on our property. They did great work and were always willing to answer all our questions. Andrew and the crew even did some extra work for us including reinstalling our front gate and more. They were willing to do anything for us. They cleaned up everything so well and left everything so clean. We have never seen a company with such amazing customer service levels. I would highly recommend this company.

Wall waterproofing and outside crack fix

★★★★★
5 5 1
Great company to work with. Very professional and sincere approach to problems solving. They came on time and they did the work as promised. They did nice cleanup and left our property in order. We asked few other bigger companies in the neighbourhood for a quote and Direct Waterproofing was an obvious choice for us. Price was competitive and they also proposed the best approach to tackle the problem. Their technical lead Andrew is very knowledgeable and pleasant to talk to and their crew worked efficiently. I would highly recommend their services. They offer fair pricing and excellent quality of work.

Exterior waterproofing, two window wells and sump pump installation

★★★★★
5 5 1
I'm very happy with my service from Direct Waterproofing. One of the walls that needed to be excavated went below my deck. They initially thought that they would have to remove some of the boards and disconnect the a/c unit. Thankfully they were able to work around it, which saved me money and the inconvenience of having to get it reconnected and have boards replaced. They thoroughly cleaned the area. Nick answered all of my questions and returned calls promptly. He also completed the subsidy form for the sump pump installation. I'm very happy I chose Direct Waterproofing to do this job.
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Reviews Overall rating: ★★★★★ 5 based on 7 reviews
5 1
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